Wanda YI, Suite Xishuangbanna Reviews

Response from Property: 親愛的客人 十分感激您對我們酒店的盛讚！您的好評如同一束温暖的陽光，照亮了我們的每一天。 我們用心對待每一個環節，衹為讓您在旅途中感受到家的温馨。能得到您的認可，是我們最大的榮耀。 對於您提到的那些令您滿意的部分，我們會倍加珍惜；對於可能存在的不足，我們定會認真對待，努力提升。西雙版納萬達頤華酒店目前還是在不斷完善硬件改善和服務提升，致力於最大程度滿足每一位入住客人，您的滿意將會促進我們不斷改善和提高。 真誠地期待與您再次相遇，願為您再次呈上更優質的服務。祝您一切安好，快樂永隨！酒店總經理

Response from Property: 親愛的客人 十分感激您對我們酒店的盛讚！您的好評如同一束温暖的陽光，照亮了我們的每一天。 我們用心對待每一個環節，衹為讓您在旅途中感受到家的温馨。能得到您的認可，是我們最大的榮耀。 對於您提到的那些令您滿意的部分，我們會倍加珍惜；對於可能存在的不足，我們定會認真對待，努力提升。西雙版納萬達頤華酒店目前還是在不斷完善硬件改善和服務提升，致力於最大程度滿足每一位入住客人，您的滿意將會促進我們不斷改善和提高。 真誠地期待與您再次相遇，願為您再次呈上更優質的服務。祝您一切安好，快樂永隨！酒店總經理

Response from Property: 親愛的客人 十分感激您對我們酒店的盛讚！您的好評如同一束温暖的陽光，照亮了我們的每一天。 我們用心對待每一個環節，衹為讓您在旅途中感受到家的温馨。能得到您的認可，是我們最大的榮耀。 對於您提到的那些令您滿意的部分，我們會倍加珍惜；對於可能存在的不足，我們定會認真對待，努力提升。西雙版納萬達頤華酒店目前還是在不斷完善硬件改善和服務提升，致力於最大程度滿足每一位入住客人，您的滿意將會促進我們不斷改善和提高。 真誠地期待與您再次相遇，願為您再次呈上更優質的服務。祝您一切安好，快樂永隨！酒店總經理

Response from Property: Thank you for staying at Wanda Yihua Hotel. It is an honor for you to recognize the hotel. All brand hotels under Wanda prioritize guest satisfaction, making every guest happy and satisfied, which is our greatest wish. Wishing you a safe and happy journey!

Response from Property: Hello, dear friend, we do not expect every friend who comes to return, but we always believe that every friend who comes is kind and will not slander us. A group of loving people who respect the facts, you repeat Submit false comments, we suggest to resolve disputes through legal channels. We are deeply sorry for the situation you have encountered, but fire sprinklers are special equipment for fire protection. Some people with basic knowledge of fire protection know that other quality problems are difficult to occur in this equipment except for external force or high temperature. Behind the sprinkler The pressure in the pipeline is very high, if there is a quality problem as you said, it cannot be installed and fixed. We rushed to the scene when we found the problem that day, in order to avoid safety accidents, we arranged to change you to another room as soon as possible, and collected your supplies. When you told us that you were uncomfortable, we immediately arranged for a car to send your family to the hospital for inspection. The cost of medical examination should be paid by the party at fault when the conclusion of the matter is resolved, but in the spirit of humanitarianism, we will pay in full and send a car to pick you up after the inspection is correct. We will send someone to clean all your wet clothes Return it dry. On the same day, we will also inform you of the accident appraisal situation. We have always told you that if you feel that there is a problem with the appraisal, you can also arrange a professional appraisal company to investigate and collect evidence. There are inspection reports for the hotel's fire-fighting equipment, and the fire department's opening inspection is also comprehensively inspected. However, if there are relevant information available, we will also send you to the airport the whole way after leaving the store. We don't ask for your understanding, but is the picture you uploaded the hotel you stayed in? The entire building you photographed is not decorated and it is obviously not the hotel you are staying in. We hope that you will not mislead everyone, and we also hope that this incident that we do not want to happen can be resolved through normal and fair judicial procedures, so that we can sincerely serve every friend who comes. Thank you for your stay, and we sincerely hope that everyone is safe and well!

Response from Property: Seeing your five-star review brings such joy to our hearts! Bringing you a wonderful experience is the greatest joy for all of us. Your approval of Xiao Xiao has been quickly conveyed! (He secretly gave a happy "yeah" gesture ✌️) We will continue to polish the details to live up to your love! Come back next time and unlock even more surprises: an infinity pool overlooking the rainforest, a relaxing spa, an energetic gym, and a kids' playground for the kids! May your life be as sweet as honey, and we'll be waiting for you to come home! Xishuangbanna Wanda Yihua All Suites Hotel, always keeping a light on for you

Response from Property: Seeing your five-star review brings such joy to our hearts! Bringing you a wonderful experience is the greatest joy for all of us. Your recognition of Meng Meng has been quickly conveyed! (She secretly gives a happy "yeah" gesture ✌️) We'll continue to polish the details to live up to your love! Come back next time and unlock even more surprises: an infinity pool overlooking the rainforest, a relaxing spa, an invigorating gym, and a kids' playground your kids will love! Wishing you a sweet life, we're here for you! Xishuangbanna Wanda Yihua All Suites Hotel, always keeping a light on for you

Response from Property: Thank you so much for your kind words about our hotel! Your praise is like a ray of warm sunshine, brightening our days. We take every detail of our stay seriously, ensuring you feel at home during your stay. Your recognition is our greatest honor. We cherish the points you mentioned that satisfied you, and we will address any shortcomings seriously and strive to improve them. Wanda Grand Hotel Xishuangbanna is constantly improving its facilities and services, striving to satisfy every guest to the greatest extent possible. Your satisfaction will only fuel our continuous improvement and progress. We sincerely look forward to meeting you again and providing you with even better service. We wish you all the best and everlasting happiness!

Response from Property: Dear guest: First of all, we sincerely apologize for the unpleasant experience you had during your stay. Your feedback is very important to us and we will take it seriously and actively improve. Regarding the hygiene issues you mentioned, we have seriously criticized the relevant departments and will strengthen hygiene management to ensure that every room is clean and tidy. At the same time, we will also strengthen staff training to improve their hygiene awareness. We are well aware that this experience has disappointed you, but please believe that we will work hard to improve and enhance our service quality. I hope you can give us an opportunity to provide you with a better accommodation experience in the future. I once again express my deepest apologies to you. General Manager of Wanda Yihua Hotel Xishuangbanna

Response from Property: 十分感激您對我們酒店的盛讚！您的好評如同一束温暖的陽光，照亮了我們的每一天。 我們用心對待每一個環節，衹為讓您在旅途中感受到家的温馨。能得到您的認可，是我們最大的榮耀。 對於您提到的那些令您滿意的部分，我們會倍加珍惜；對於可能存在的不足，我們定會認真對待，努力提升。西雙版納萬達頤華酒店目前還是在不斷完善硬件改善和服務提升，致力於最大程度滿足每一位入住客人，您的滿意將會促進我們不斷改善和提高。 真誠地期待與您再次相遇，願為您再次呈上更優質的服務。祝您一切安好，快樂永隨！

Response from Property: Seeing your five-star review brings such joy to our hearts! Bringing you a wonderful experience is the greatest joy for all of us. Your approval of Xiao Xiao has been quickly conveyed! (He secretly gave a happy "yeah" gesture ✌️) We will continue to polish the details to live up to your love! Come back next time and unlock even more surprises: an infinity pool overlooking the rainforest, a relaxing spa, an energetic gym, and a kids' playground for the kids! May your life be as sweet as honey, and we'll be waiting for you to come home! Xishuangbanna Wanda Yihua All Suites Hotel, always keeping a light on for you

Response from Property: Your five-star review fills us with joy! Bringing you a wonderful experience is the greatest joy for all of us. Your approval of Xiao Li has been quickly conveyed! (He secretly gives a happy "yeah" gesture ✌️) We'll continue to polish the details to live up to your praise! Come back next time and unlock even more surprises: an infinity pool overlooking the rainforest, a relaxing spa, an invigorating gym, and a kids' playground your kids will love! May your life be as sweet as honey, and we'll be waiting for you! Xishuangbanna Wanda Yihua All Suites Hotel, always keeping a light on for you.

Response from Property: Dear guest: Thank you for choosing our Xishuangbanna Wanda Yihua Hotel and leaving your valuable review. We apologize for some of the problems you encountered during your stay. Regarding the issues that you mentioned about the facilities and equipment that need to be improved, we have recorded them and will arrange maintenance and updates as soon as possible. We will continue to improve the hotel's hardware facilities to meet the needs of our guests. At the same time, we will also strengthen training for employees and improve service quality. We will seriously reflect on and improve any areas where our services are not meticulous enough. I hope you can see our progress next time you stay. Thank you again for your feedback and we look forward to the opportunity to provide you with better service. General Manager of Wanda Yihua Hotel in Xishuangbanna

Response from Property: Dear guest: Thank you for choosing our Xishuangbanna Wanda Yihua Hotel and leaving your valuable review. We apologize for some of the problems you encountered during your stay. Regarding the issues that you mentioned about the facilities and equipment that need to be improved, we have recorded them and will arrange maintenance and updates as soon as possible. We will continue to improve the hotel's hardware facilities to meet the needs of our guests. At the same time, we will also strengthen training for employees and improve service quality. We will seriously reflect on and improve any areas where our services are not meticulous enough. I hope you can see our progress next time you stay. Thank you again for your feedback and we look forward to the opportunity to provide you with better service. General Manager of Wanda Yihua Hotel in Xishuangbanna