Atour Hotel (Jinghong Gaozhuang Xishuangjing Lancang River)

The room was generally clean and odor-free, and the staff were all polite and thoughtful, proactively asking about guests' needs in detail. My favorite part was the laundry room, which was clean, hygienic, and well-equipped with supplies, greatly solving the hassle of being on a business trip. However, the room's cleanliness still needs more meticulous attention.

The hotel is new and located not far from major tourist attractions. The breakfast is also good. However, the front desk service is terrible 👎 The staff are dishonest; you can judge for yourself! I originally planned to stay for two nights, but I decided to give up because of the attitude of the front desk staff!

The hotel provided airport pick-up service on the first day of my stay. The room was large and clean, and the balcony offered a view of the Lancang River. The staff were all very friendly and attentive.

The first time I stayed at Atour Hotel, I paid 99 yuan to become a gold. quarterly member when I checked in. I stayed in a superior king-size bed room for 2 nights. The experience is as follows. The complaints include: 1. On the first night of stay, the shower room began to accumulate water after the first person took a shower for about 5 minutes. The waiter dealt with it and said it was ok. When the second person took a shower, water accumulated again. The waiter came to deal with it for the second time. After the two treatments, the waiter only apologized verbally and did not propose any compensation measures. 2. I am 1.6 meters tall. When I lie on the pillow and stretch my legs normally, my feet can reach the edge of the bed. This is really outrageous. The bed length of the superior king-size bed room is obviously not enough. 3. I was bitten by a mosquito bite while reading in the lobby on the first floor. 4. When I sleep at night, I can clearly hear the footsteps of other guests in the corridor and the sound of the guests next door opening and closing the door. 5. When I took out the white spoon in the breakfast noodle area, I found that it was not cleaned and there were brown stains the size of soybeans. 6. I told the front desk that I didn't need to clean the room at 9 o'clock in the morning. When I came back at night, the bed was already made and the trash can was emptied. The cleaning lady who happened to be in the corridor said that no one told her that I didn't need to clean. Although personal belongings were not moved, such internal communication problems should be avoided. Yaduo also has many advantages, and the following are impressive: 1. The hotel provides free pick-up service from the train station to the hotel. 2. The free book bar in the lobby is spacious and comfortable, providing free fruit drinks and paper towels, the music and fragrance are just right, and there is also a small private room rest area with more private space, which is also free. 3. The hardware facilities of the overall space of the hotel are good, the soft decoration design reflects the sense of luxury, and the furniture is generally wrapped in leather. 4. The room is smart: the smart toilet flushes automatically, the TV homepage will prompt how many washing machines and dryers are idle and the waiting time, and the smart button panel includes various modes of lighting and electric curtains. 5. There are rich breakfast varieties, and the restaurant provides free take-away boxes for families with children. 6. The front desk gave souvenirs when leaving the hotel: tea bags, coffee bags and several small toys.

The rooms are a little small, but they have everything you need. Parking is very convenient; if you're driving, you can park right next to the hotel. The laundry room is also quite large. If you've been traveling for a few days and need to do laundry, Atour is your best choice.