Empark Grand Hotel Xishuangbanna

An excellent hotel, perfectly living up to its star rating in terms of both location and service. The breakfast offers a great variety and is delicious. It's definitely a hotel I'd be happy to return to again and again.

The service was absolutely wonderful, and our butler was incredibly thoughtful. Not only did they upgrade us to a room in Building B for free, but this morning, thinking it would rain, they arranged a late check-out for us. Then, when an unexpected emergency came up at midday and my sister had to go to the hospital for a CT scan, the butler went above and beyond and got us an extension until 6 PM for check-out. Even though we ended up returning to the hotel and checking out earlier, as visitors from out of town, we truly felt the hotel's most humane care and it was very heartwarming. Thank you!

Kids' club/play area: Available, but didn't use it. The hotel is right above a bar street. It's divided into blocks A, B, and C, and all of them have a great vibe! I stayed in block C and had a view of the Mekong River. Downstairs, there's a free swimming pool and a golf course – awesome! Food delivery is super convenient; they bring it right to the lobby for you to pick up, which feels very secure.

This hotel is quite large, but it's an old property. The doors and furniture are outdated, a dark reddish-brown color, and the wallpaper is peeling. There's an indescribable smell in the room. I asked for a staff member to spray air freshener, but the odor was still strange. I really shouldn't have stayed in an 'old' five-diamond hotel like this.

The facilities are extremely old and the environment is nowhere near 5-star quality; it's more like a budget hotel, and frankly, even below the standard of a budget hotel's amenities. Aside from the friendly cleaning staff, no other service was provided during my five-night stay from the 19th to the 23rd. They wanted an extra 1600 to change rooms. This hotel, which usually costs less than 300, is truly not worth it.

Since I was traveling with a baby, I didn't choose accommodation near the Golden Pagoda, fearing it would be too noisy. The hotel offered a fantastic view of the fireworks, and I'd like to specially thank Cici for her warm hospitality. Although I couldn't get a room upgrade due to high occupancy over New Year's Day, they did offer us breakfast. Facilities: Although a bit old, they were clean and well-maintained. Environment: The high-floor river view room truly offered an excellent view.

This is an older five-star hotel with great value for money. It's very quiet, as it's not on a main road and faces a small park. It's about a 7-8 minute walk to the riverside night market, making it convenient to get anywhere. I paid less than 300 RMB during a non-holiday period and even got an upgrade – what more could you ask for? Highly recommended!

The hotel's location is excellent, with convenient transportation. There are riverside food stalls nearby, and the Starlight Night Market is just across the river, offering unbeatable views both day and night. The hotel facilities are decent. The room I was assigned this time was quite nice, with a Chinese-style decor and a direct view of the unparalleled scenery across the river. The staff's service attitude was acceptable. It would be perfect if the butler service could be improved and the variety and quality of breakfast were enhanced!