I don't understand why the room type I booked wasn't cleaned when I arrived. If I had arrived in the afternoon, around 2 or 3 PM, I could understand it. But arriving at 1 or 2 AM and being told the room wasn't ready is unacceptable. And they didn't even contact me in advance. I suspect they thought I wouldn't show up since I was arriving so late and sold the room. The front desk upgraded my room, which is fine. However, my companion and I arrived late at night just wanting a good night's sleep, and when we opened the door, there was a mahjong table right in the middle of the room... I was quite speechless. I think it would be better if they just listed one room type on the platform, and then at check-in, the front desk could assign whatever is available. The room's cleanliness was barely acceptable, and it was fair for the price. It's just that the hallway was a bit unsightly. You can tell it's an old hotel. I've worked in hotels before, so I won't give too low of a rating.
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