Pros: The overall service attitude of the hotel staff, including housekeeping, front desk, and restaurant servers, was quite good. All necessary amenities were available. The breakfast was decent, nothing spectacular but satisfactory. Although the room facilities were a bit old, the cleanliness was good.
Cons: There was a critical issue. On the day we checked in, the temperature dropped significantly, and it was very windy outside. The window handle in our room was broken, and cold air was leaking in. Since we had already settled in, used the bed, and freshened up, we decided not to switch rooms. I specifically called the front desk to ask if the air conditioning could provide heat, and they confirmed it could. I set it to the highest temperature, but even after waiting for half an hour, it didn't warm up. So I went to sleep. I woke up at 2 AM freezing, only to realize the window was leaking a lot of cold air, and the AC wasn't heating at all. The room was like an icebox. I had to use toilet paper to plug the gaps in the window just to get through the night. I was traveling with two children; one caught a cold, and the other was also feeling a bit under the weather.
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