1. Facilities: 5 points - Explanation: Except for Figures 8 and 13, all the attached pictures are intended to praise the hotel. The facilities are relatively new, the TV is super large, and the bedside tables, tea cabinets, and small desks are designed in scientific and reasonable sizes, which are both practical and do not take up extra space;
The coat rack and dressing mirror are very cozy: the coat rack is not the single stretch rod commonly seen in chain hotels, but a protruding U-shape, which is convenient for hanging clothes without worrying about accidental falling off;
The small phone on the bedside table is exquisitely designed to simplify the space; there are sufficient charging ports on both sides of the bed to meet the travel characteristics of modern people; the washbasin in the bathroom is large and of moderate height; the toiletries are stored in boxes, which is similar to the storage in star-rated hotels, improving the taste.
What is most commendable is that the design of the toilet paper location fully takes into account people's toilet habits and the convenience of taking and placing. It is neither too far nor too close, and can be reached within reach.
So why did I book 3 days, stay one night and then check out and even leave this small city? Please allow me to elaborate!
2. Hygiene: 4 points - the sheets, quilts, floors, etc. were all clean, but the chair in front of the desk was dusty (see Figure 13)! The floor towel was hanging on the handle of the shower room in a ball (Figure 8). The cleaning staff explained that it was not used, but was simply folded and placed neatly. Who knows?
What I couldn't accept the most was the strong smell of air freshener on the bed and in the entire room. In the middle of the night, my throat felt uncomfortable and I sat up and coughed for quite a while.
3. Environment, 3 points - there is a bus stop not far from the hotel, and a little further away is Jinzhou Station, so transportation is quite convenient, which is similar to the location of most chain hotels.
Personally, what I can't accept is: the noise from trains and trucks at night! This is a fatal flaw!
4. Service, 2 points - I travel almost every month, and I have been a member of Hanting since 2010. Later, Hanting upgraded its hardware and prices, but its service did not, which overturned my choice!
A few years later, this Hanting made me even more disappointed and angry:
First, when I walked tiredly to the hotel entrance dragging my suitcase and carrying my backpack, there were two staff members chatting lazily. They should be the front desk receptionist and the cleaning staff, blocking almost 85% of the entire entrance. I climbed the stairs with great effort and they made way for my "guarding" position. I didn't expect them to lend a hand - but my heart sank: Is the hotel management so negligent? ——During working hours, there is no one to supervise everyone in their positions and doing their duties, and there are also no managers or supervisors on duty?
Second, when I checked in, the two front desk receptionists A and B, as well as a cleaning lady holding a rag next to them, all talked about "selling cards" and encouraged me to become a member again! This was beyond my expectations. After sitting on the train for several hours and walking hundreds of meters with a heavy load, my biggest wish was to check in and have a rest as soon as possible. After I politely declined the first time, the receptionist continued my marketing, which reminded me of the card-issuing marketing of "hair salons" and "beauty salons" that are always criticized. At this point I was already very tired, so I continued to refuse – no way! I also gave a private reason of my own: hotel breakfasts don't take the low-sugar factor into consideration and are not suitable for a diabetic like me.
At this time, the smile disappeared: The king-size room you booked is only available near the road! (? ) I said I had trouble sleeping and asked if I could choose a quiet room. The waiter said: That is a deluxe king-size room and it costs extra. At this moment, there were no adjectives such as "customer" and "God" in my mind. Instead, I thought of what ordinary people used to say about some government departments: "It's difficult to get in, the attitude is bad, and it's difficult to get things done"! But I'm staying in a hotel, a semi-high-end chain hotel at a high price! Where has all-round standardization gone? Only in terms of hardware?
In the middle of the night, I was wearing earplugs and was woken up in my dream by the trucks and trains passing by outside the window from time to time until dawn! Considering that standardized management is distorted by local characteristics, forget it, don't change hotels. There is no need to verify the saying "Orange turns into gardenia when it crosses the Huai River"! Just change the ticket and check out.
Special note: I have my own "travel diary public account" (Lame Knight), and I originally planned to write a wonderful travel diary after visiting the heroic city of Jinzhou. But in the end, I didn’t visit any of the attractions, so I have to use this review to replace the “travel article”!
Original TextTranslation provided by Google
