The stay was a terrible experience. The room smelled musty as soon as I opened the door, and it took a long time to get a better smell after opening the window. The TV didn't have a remote; the staff said it was broken and couldn't be used. The air conditioner was unplugged, so I had to plug it back in myself, and the remote didn't work properly. The sheets were dirty, with hair, dust, and oil spots. The duvet cover was dirty inside. When I asked for a replacement, they refused, saying it was always like that. I got angry, and only then did they change it, saying it was a cheap room and I should just bear with it for one night. What, did my money grow on trees? It was ridiculous! Because we have a child, we asked for an extra pillow, but they didn't provide one. There was a large patch on the headboard. The kettle was hidden under the bedside table; you couldn't find it unless you looked carefully. There were toiletries, but the toothbrush and straw were flimsy. The bath towels were wet; the staff said they were sprayed on during cleaning. Absolutely ridiculous! Shouldn't they be put away after cleaning? There was dust everywhere. I definitely won't stay here again, and it's not worth recommending.
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