Vienna Hotel (Jiuzhaigou Xiangyunli)

The hotel is centrally located in Jiuzhaigou County, with its own parking lot and plenty of dining options nearby. The front desk, floor staff, and security personnel all provided excellent service. We even received a complimentary room upgrade. The facilities were complete and clean. It would be even better if the breakfast selection were a bit more varied.

I've stayed at dozens of Vienna hotels across China, and this is the worst one in the country. Two restaurants downstairs were open until 2 AM, and there was a karaoke bar across the street. The hallway was poorly soundproofed; I could hear the door alarm beeping when the TV was on. I booked two nights but only stayed one. They didn't refund the money without my consent; I only received a refund after Ctrip intervened. Garbage.

The cleaning staff is extremely irresponsible. They are 100% sure that something was left in the room and they said they were not there when they left.

It was so noisy that I could hear the Mahjong game on the floor above me at night. The toilet in the room I just moved into was covered with yellow urine stains, and there was a hole in the bed sheet with a diameter of about 3 cm 6

Everything seemed good at first. The hotel was clean and well-equipped. However, when I checked out, I asked for two bottles of water from the front desk. A man in his 40s next to me started to talk a little. I felt bad. Two bottles of water cost only 200 yuan in a hotel. It won't make me rich, nor will it make you poor. Finally, I asked the front desk and found out that it was the hotel security. If the front desk hadn't told me, I would have thought it was the boss [blushing]

The room is spacious, clean and tidy, and the bath water is particularly good. The front desk clerk has a good attitude, the surrounding environment is clean, the transportation is convenient, and the street is comfortable and pleasant to walk. The breakfast is varied and delicious, I like the hotel 👍