Pros:
1. Excellent location with a private courtyard, making it safe and quiet.
2. Upon check-in, a dedicated butler immediately added me on WeChat, ready to assist with any issues. Their attitude was excellent.
3. The hotel has a partnered car service, making taxi rides safer.
4. A bus stop is conveniently located right outside the hotel to the left, making transportation easy.
5. They provide a child safety gate, which was a pleasant surprise.
6. The mattress quality is very good; I woke up without any back pain.
7. There's also a children's swimming pool.
8. Even though it's on the first floor, there were no strange odors, and the air felt fresh with the window open.
Cons:
1. The bathroom is small, but the shower stall is large, indicating inefficient use of space.
2. Hotel management seems to be lacking overall and needs significant improvement.
3. The laundry room has 4 washing machines and 4 dryers (2 dryers frequently malfunction, and the other 2 take a very long time to dry). There are no laundry baskets in the laundry room, so when someone's clothes are done, there's nowhere to put them, leading to machines being occupied and others unable to use them. There are also no hangers for clothes. The handheld steamer was very dirty and seemed uncleaned. The laundry room doors are located on the side of the guest rooms, and there's no covered walkway during rain, so you have to use an umbrella and walk through puddles to get there.
4. The curtains don't block light effectively; the room gets bright by 6 AM, which wakes up my child and makes them restless.
I hope the hotel continues to improve.
Original TextTranslation provided by AI