1. Ctrip indicated the hotel was renovated in 2025, but it wasn't; it was only a partial renovation.
2. When I checked in that evening, I noticed hair under the pillows of both beds. The boy had short hair, and there was also long hair at the foot of the bed. I called the front desk and asked for the sheets on both beds to be changed.
3. The bathroom was old; the toilet flushed completely. I had to press the flush button several times before a tissue could flush. The overhead exhaust vent hadn't been cleaned for at least six months and was covered in black dust.
4. Before we showered, my child was washing his hair when he discovered the shower drain was clogged. No water would flow. I called the front desk after 11 PM, and after two reminders, a technician finally arrived. He cleared the drain and removed a bunch of hair. He said it was fixed in two minutes, but left without even testing the water. After my child finished showering, the water still wouldn't drain. I was so exhausted I didn't want to contact the front desk anymore. A little bit of water would drain after an hour, and it took three hours for the second person to shower. 5. The room door is old and doesn't even have an internal lock. The front desk on the first floor is always open, and the front desk in the building outside has to go down to the basement level and then walk to another building to check in. Outsiders can enter at will, leaving no sense of security.
6. The small cabinet with hangers wobbled violently with a slight push.
7. While the price is understandably high during the summer peak season, for over 300 yuan a night, you're using such shoddy equipment that even a normal stay is compromised. You don't need luxurious decor, but at least it should be clean and functional. We stayed for two consecutive nights. If I hadn't been so exhausted from returning from Jiuzhaigou the next day, I would have definitely checked out.
8. I didn't have breakfast for two nights, so I won't comment.
9. In summary, I booked the room based on the lack of negative reviews. I'm describing this review truthfully. I don't understand how so many positive reviews came about. They dared to charge 330 yuan a night for such poor hygiene. I'm furious.
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