The automated self-check-in kiosk makes arrivals super efficient. Smooth and direct communication with the front desk ladies and the midnight shift guy who are extremely privacy- and confidentiality-focused, since the majority of business here involves casual hookups and discreet activities. The rooms are cozy, touch of luxury, and has very nice interior design compared to others, and my room type has the windows thats add a very nice alley view. Sound insulation for my room type felt less serious due to extra layers of protection. Also, the machine requirement in cash RM50 for deposit was a bit troublesome. Overall it delivered a pleasant multi-night stay.