2-Star Hotels in Joliet

Nice location on top of that place was near that I need Price is cheap compared to another hotels

The staff were friendly and helpful. The room was quiet and clean. The perfect spot to commute from easy access to interstate. This was our first time in Illinois and the hotel and staff helped to make it a good experience. Will definitely stay again next time we are in town.

Zero out of zero would never recommend to visit this hotel when I got in my room it was a terrible smell. It was a little bit cold so I turned on the heater. The heater smelled like it was burning so I shut it off and then I got hot so I turned on the AC thinking maybe it might be different And all it was doing was lingering a very moldy smell, and when I went to go look at the AC, there was black marks along the lining of the AC. When I went to go check out the following morning the front desk lady who always works mornings was very rude extremely rude. Wouldn’t even allow me to say anything and asked if I smoked in the room. I told her no which I wouldn’t even have time to because I woke up late and left my doctors appointment which is why I was out there , so I hurried up and pack my belongings and she went to check the room so I can get my deposit back told me there was a lot of smoke in the room I said maybe it’s from your AC unit because it smells wouldn’t even allow me to finish speaking I have asthma I can’t even smoke. And on top of it she said that she’s been having numerous complaints about it smelling like **** in there and she’s been hearing it for days. I stayed one night and I checked in roughly around 6:00 PM left came back right my belongs in around 10 PM extremely rude staff, not accommodating whatsoever. There was a huge red stain in the middle of the room. I found a used feminine product behind the bed. I had to change the lightbulb from the top of the bathroom sink and put it in the lamp in order to see in the room would never recommend. Extremely rude lady every time I visit she tells me I’m not allowed to come back and this time I’ve just had enough this by far was the worse room I’ve been in and was completely discussed and bc I do not have a car I had no option but to stay till the following mornjng. Never will I visit again. Someone needs to check her or fire her for her attitude and accusations. It’s very very extremely rude to accuse someone of smoking the other day there when I wasn’t even there then cut me off when I try to say I stayed one night.

Health services are very good

Let’s start with what I liked: the room, and hotel in general, was clean, peace and quiet at night, good value for money, good choice of breakfast daily & friendly staff. Our room also had a desk, microwave, minibar, hair dryer; complimentary shampoo, conditioner and soap; housekeeping every 2 days. What I didn’t like: There are no shelves in the bathroom so I’m constantly coming out of the bathroom to get what I’ve forgotten to take with me. The only available space is the towel rack and the toilet tank lid. The towel rack is right above the toilet bowl so you HAVE to close the toilet cover whenever you flush and then when you open it you got to make sure your towel doesn’t touch the toilet cover! I hope the management looks into moving the towel rack and installing shelves since the bathroom is quite spacious without the sink and any shelves inside to take up space. Check in was a breeze even though we arrived quite late at night. We had to cut our trip to Illinois short as well but there was no fuss or penalties for that and we really appreciate it. If you’re looking at several properties in the Joliet/Plainfield area, I would recommend you to stay here!

Trip Advisor doesn't usually let me down, but our experience here was nowhere near a 4 star rating. Check in was easy enough, but went downhill from there. Stairwell upon heading up to the room are dirty and in need of refresh. Our first room smelled like it just walked out of a 4/20 convention. 2nd room was better, but noisy A/C, curtains had paint or caulking wiped on them. The shower faucet just spun around in circles, so no idea where hot or cold might be. No product in the shower dispensers. Hotel breakfast was poor as well, with the one thing that looked decent - the pancake machine - not working. Bananas were well past their expiration date. Granny smith apple was delicious. This sounds like one ”of those reviews” - nitpicky, etc. - but I have a high tolerance for little indiscretions and rarely give poor reviews - but this place deserves it.

Everything was fantastic. The room was spacious and clean, even had a couch. We didn't even realize until we arrived that there was breakfast in the morning, a beautiful swimming pool, hot tub and workout room! The staff on duty when we arrived at night and also in the morning were both wonderful. I don't know any other hotel that you can get all that for the price.

Stayed here for a night. Our room was clean and comfortable as one would expect from this chain. The standout item for me was the rubber duck in the bathroom. I thought it was very odd and cute at the same time. I asked the staff about and they said they found that so many people feel joy out of it. In short the real standout is the staff here. Very friendly and they really wanted to make people's day. The rubber ducks are just the symbol for it. Would stay here again and I highly recommend it.

This Best Western is one of the nicest. Friendly staff, nice breakfast and clean rooms. Good location as near 55 and 80. Close to mall, gas stations and restaurants. Very large kitchen area with ability to visit with family. Entrance also has ample seating.

I stayed at the property before Christmas and I never stayed at a property where the GM has been so visable during our stay. I stayed 5 nights at the hotel and I saw him every morning talking to any guest in the breakfast area and I spoke with him all 5 days and always remembered what I told him from the previous day. The staff is a reflection of his leadership and I wish I could steal him to my company because I can see firsthand how much he cares about the property and his employees. The desk associate I checked in and out with was very friendly even during her explanation on COVID restrictions at the hotel. Even though this property is following restrictions, the staff seems to go out of their way to please their guests. A better place to stay than a full Marriott hotel where you are just a name on a screen to them.