To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.6
Service3.3
Cleanliness3.6
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All Reviews(7)
Positive reviews(5)
Reviews with photos/video(5)
Negative reviews(2)
kissgob
Superior Room
Stayed in Oct 2022
Couples
4 review
4.2/5
Very Good
Posted on Oct 16, 2022
The atmosphere is very good, but the outside picture looks a bit old. The room is clean and new.
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little_piggy
Superior Room
Stayed in Jun 2022
Couples
11 review
3.5/5
Posted on Jul 6, 2022
The accommodation is quite old. Not very clean, the corridors are full of leaves and dust. Breakfast is less
Not much activity besides seeing elephants
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Guest User
Stayed in Feb 2023
Family
0 review
5.0/5
Outstanding
Posted on Feb 20, 2023
Awesome experience! Beautiful historic hotell, very helpful staff and total privacy! We stayed in lake view chalet, the room was amazing and as the hotell was empty it felt like a real VIP trip. We went to the elephant tour and loved it. You can be very close to the elephants, feed them and just pet them.
Guest User
Stayed in Jan 2023
Family
0 review
3.0/5
Posted on Jan 21, 2023
We stayed a night but were the only guests. Needs urgently doing up as nearly derelict . Everything was old and shabby. The pool wasn’t inviting at all. Dried leaves everywhere. The taps in the bathroom were old and rusty.
Guest User
Stayed in Nov 2022
Couples
0 review
1.0/5
Posted on Nov 25, 2022
The pictures of the hotel on various portals have nothing to do with reality. The hotel is unkempt and dirty. There is no evening meal, you are directed to the nearest supermarket. There is no WiFi in the room, but there is a notice in the room saying that no WiFi is available for better relaxation. The bathroom is moldy and dirty, the windows have not been cleaned for a long time. Roof tiles are falling from a shelter by the pool.
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Guest User
Stayed in Nov 2022
Couples
0 review
1.0/5
Posted on Nov 16, 2022
We came to this location on a booked tour. The guide “warned” us in advance because he said “he hasn’t been there for a long time since Corona and doesn’t know what it looks like”. This is a more than clear warning for Asian standards... And it was confirmed on all points. The property is huge and was certainly beautifully designed when new. Unfortunately nothing has been done since then (I suspect at least 30 years). The entrance area gave an idea of this, the reception area was still ok. There appear to be renovations going on, but we were put in an unrenovated room even though the hotel was far from fully booked. The rooms were dirty, old and the bathroom was simply unusable (water was seeping out of the toilet and running through the entire bathroom, the bathtub was disgusting). We only washed ourselves sparingly here... the rest of the facility: the gym, even though we had called beforehand, smelly, the windows haven't been cleaned for years, unusable. The pool area, Kärcher would have provided 10 high-pressure cleaners free of charge to clean it. The roof of the building is leaky, rotten and overgrown. ... logically the other areas/restaurant were also unusable for us. ... one thing has to be said, the staff was very friendly and tried to make the best of the situation.