Art Hotel Kagoshima

Art Hotel Kagoshima Reviews

Art Hotel Kagoshima

Kamoike-Shinmachi 22-1, Kagoshima City, Kagoshima Prefecture, 890-0064, JapanView Hotel Details
Art Hotel Kagoshima
Art Hotel KagoshimaArt Hotel KagoshimaArt Hotel Kagoshima
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Art Hotel Kagoshima

8.4/10
Very Good
278 review
Verified reviews
Location8.5
Amenities8.2
Service8.7
Cleanliness8.4
Filter by:
Sort by:
All reviews(278)
Positive reviews(264)
Reviews with photos/video(130)
Nice sea view(42)
Convenient for shopping(22)
Delicious breakfast(21)
Clean pool(18)
Large rooms(15)
Relaxing hot springs(13)
Close to beach(10)
Perfect for business trips(3)
Negative reviews(14)
TravelLoverOfMiyazaki
Standard Twin Sakurajima View - Non-Smoking
Stayed in Oct 2025
Couple
19 review
8.0/10
Very Good
Posted on Dec 1, 2025
Has a very good view of Sakurajima. Bit far from Kagoshima-chou Station. They have a good breakfast though.
ez62
Standard Double Room Non-Smoking
Stayed in Oct 2025
Couple
8 review
9.0/10
Great
Posted on Nov 16, 2025
Great location. From our room we could actually see the island of Sakurajima. Concurrent location to drive around the city. There are plenty of carparks around the hotel and also within it's own carpark. The front desk esp, Mr Tanimura, who checked us in when we arrived late. He was most helpful n friendly. Her made us feel very welcomed with his warm & friendly personality. Also, the ferry terminal is just next to the hotel. From our balcony we could actually see loading & unloading of the ferries.
Response from Property: Thank you very much for choosing to stay with us and for taking the time to share such a detailed review of your experience.We are delighted to hear that you enjoyed our location, including the view of Sakurajima from your room and the convenience for driving around the city. It is also wonderful to know that the nearby car parks and our hotel’s own parking facilities were convenient for you, and that you were able to enjoy watching the ferries from your balcony.We are especially pleased to read your kind words regarding our front desk staff member. Your compliments about his service are truly appreciated, and we will be sure to share your feedback with him and the rest of our team. Comments such as yours are a great encouragement for us to continue providing a welcoming and comfortable experience for all our guests.We sincerely hope to have the pleasure of welcoming you back on your next visit to Kagoshima.ART Hotel Kagoshima
Chubby Girl On Tour
Standard Twin Sakurajima View - Non-Smoking
Stayed in Sep 2025
Family
9 review
9.5/10
Amazing
Posted on Oct 21, 2025
🛌 The room is spacious and clean, offering breathtaking balcony views of Kagoshima Bay and the majestic Sakurajima volcano, with all necessary amenities provided. 🚙 Parking is available for 1,000 Yen per night. The hotel's covered parking area has limited capacity, but there is a large open parking space conveniently located just across the road. Remember to present your parking ticket to the receptionist each time you arrive at the hotel! 🛍️ The hotel is conveniently situated just a 10-minute drive from the main shopping and dining district. Plus, there are several convenience stores right across the street for your late-night snacks. 😋🌙
6/9
Response from Property: Thank you very much for your wonderful and detailed review of your stay at Art Hotel Kagoshima.We are delighted to hear that you enjoyed the breathtaking view of Kinko Bay and the majestic Sakurajima from your spacious and clean room. It is always our pleasure to know that our guests feel comfortable and well provided with all the necessary amenities.We also appreciate your kind comments regarding our parking facilities and convenient location. Your thoughtful feedback will surely be helpful for future guests considering a stay with us.We look forward to welcoming you back on your next visit to Kagoshima and hope you will continue to enjoy the serene views and relaxing atmosphere our hotel has to offer.ART HOTEL KAGOSHIMA Front
M311928****
Superior Triple Sakurajima View Non-Smoking
Stayed in Jul 2025
Family
19 review
10/10
Outstanding
Posted on Nov 10, 2025
Booked a triple room last minute. The room was huge, and the balcony faced Sakurajima volcano, which was 'smoking' away 🌋. Under 400 (Yen/local currency implied), it's incredible value for money. It's also conveniently close to the port for easy access to Yakushima.
Original textTranslated by Google
Response from Property: Thank you for choosing our hotel. We are delighted to learn that you were satisfied with the spaciousness of your room and the unobstructed views of Sakurajima from your balcony. Furthermore, we appreciate your positive feedback on the value for money and the excellent location. We are honored that our hotel, located near the port, provides a convenient transit point and comfortable resting place for your journeys to Yakushima and other destinations. We will continue to strive to improve our facilities and services to provide an even more enjoyable stay for every guest. We look forward to welcoming you back on your next visit to Kagoshima or Yakushima. ART Hotel Kagoshima
Guest User
Standard Twin Sakurajima View - Non-Smoking
Stayed in Jul 2025
Couple
1 review
7.5/10
Posted on Aug 20, 2025
Friendly staff, great view of Sakurajima, spacious room and comfy beds. Public transport was a little far away in the summer heat but doable. Choice of restaurants near by was limited but the convenience store being right in front was handy.
Response from Property: Thank you very much for choosing to stay at ART Hotel Kagoshima and for sharing your kind feedback.We are delighted to hear that you enjoyed the warm hospitality of our staff, the magnificent view of Sakurajima, the spacious guest room, and the comfort of the bed.We also appreciate your comments regarding the access to public transportation during the hot summer season and the dining options nearby. While restaurants in the immediate vicinity may be limited, we are pleased that the convenience store located just in front of the hotel was helpful during your stay.It would be our great pleasure to welcome you back on your next visit to Kagoshima and provide you with another comfortable and memorable experience.ART Hotel Kagoshima Front Desk
summerdw****
Standard Twin Sakurajima View - Non-Smoking
Stayed in Jul 2025
Family
1 review
1.0/10
Posted on Aug 16, 2025
This is the first time I've given a bad review for a trip to Japan in so many years. I've never seen such a dirty hotel in Japan. As soon as I entered, there was a musty smell, the air conditioning vents were moldy, the room furniture was old and worn, and the bathroom was also moldy – absolutely disgusting! It's practically the standard of a cheap motel in China! The transportation to the train station is extremely inconvenient, and the surroundings only have convenience stores and a bento shop that only offers takeout. To anyone coming to Kagoshima, don't be fooled by the Sakurajima volcano view from the balcony; other than the sea view, there's absolutely no reason to book this place!
Original textTranslated by Google
Response from Property: 此次承蒙您在眾多酒店之中選擇下榻本館,但未能達到您的期望,並給您帶來了諸多不快與失望,我們在此謹致以最誠摯的歉意。對於您所指出的客房清潔不到位及設備陳舊的問題,我們已深切反思,並將立即着手檢討清掃流程及設施檢查機制。尤其是空氣中黴味及空調出風口維護不善之處,我們會進行徹底整改,杜絕類似情況再次發生。此外,關於地理位置及周邊環境所帶來的不便,我們也將通過更細緻的引導與服務改善,儘可能減少對賓客的不便。您的寶貴意見對我們極為重要,我們必將切實用於今後的服務提升。非常感謝您撥宂留下寶貴意見。我們全體員工將以真誠與努力,不斷改進,衹為能有幸再次恭迎您的光臨。ART Hotel Kagoshima
Guest User
Standard Twin Sakurajima View - Non-Smoking
Stayed in Jul 2025
Family
4 review
8.5/10
Very Good
Posted on Aug 18, 2025
The view was amazing but it is difficult to communicate to foreigners. Many people enjoy the swimming pool
Response from Property: Thank you very much for choosing to stay at ART Hotel Kagoshima.We are delighted to learn that you enjoyed the magnificent views of Sakurajima and Kinko Bay, and it brings us great pleasure to know that many of our guests were able to spend a pleasant time at the pool.At the same time, we sincerely apologize for any inconvenience you may have experienced with communication in foreign languages. Please rest assured that we will continue striving to improve our services so that all guests can enjoy a comfortable and worry-free stay.We would be truly honored to welcome you back on your next visit to Kagoshima.ART Hotel Kagoshima Front Desk
M313222****
Standard Twin Sakurajima View - Non-Smoking
Stayed in Jun 2025
Family
16 review
10/10
Outstanding
Posted on Aug 17, 2025
The hotel isn't too far from Kagoshima-Chuo Station by taxi, and it's right opposite Sakurajima. You can see Sakurajima and the ocean from the room, so the view is fantastic – a really beautiful ocean view room. Plus, the room size is quite large for a Japanese hotel. On the second floor, there's an outdoor swimming pool and a hot spring, and you can also see Sakurajima and the ocean from the pool area, which is great. The Japanese restaurant on the second floor serves delicious Japanese food. Getting a taxi from the hotel to Kagoshima-Chuo Station can be a bit inconvenient, but there's a bus stop near the ferry terminal, where you can catch a bus to the city center and Kagoshima-Chuo Station.
Original textTranslated by Google
Response from Property: Thank you so much for choosing to stay at ART Hotel Kagoshima and for taking the time to share your detailed impressions. We are delighted to learn that you enjoyed the beautiful views of Sakurajima and Kinko Bay from your room and throughout the hotel. We are also honored to hear that you were satisfied with the spacious ocean-view room, the swimming pool and onsen on the second floor, and the cuisine at the Japanese restaurant. Our entire staff will continue to strive to provide you with an even more comfortable and enjoyable stay. We sincerely look forward to your next visit, where you can spend a wonderful time amidst the magnificent scenery of Sakurajima. ART Hotel Kagoshima
?yaoshenmenicheng?
Standard Queen Sakurajima View - Smoking
Stayed in Jun 2025
Solo traveler
16 review
10/10
Outstanding
Posted on Jul 30, 2025
It takes about 40 minutes by bus from Kagoshima-Chuo, and it's a direct route. The space is large and the environment is very good. Facing Sakurajima volcano is a nice touch. However, there aren't many dining options nearby.
Original textTranslated by Google
Response from Property: 非常感謝您選擇入住鹿兒島藝術酒店,並與我們分享寶貴的意見。得知您對酒店寬敞的環境以及雄偉的櫻島景觀感到滿意,我們深感榮幸。能夠為您帶來舒適的入住體驗,是我們最大的喜悦。關於周邊餐飲方面給您帶來的不便,我們深表歉意。本酒店內設有以鹿兒島鄉土料理為特色的自助餐廳,以及提供時令食材的和食餐廳,您可在此盡情品嚐地道的本地美味。真誠希望您在下次光臨時,能親自體驗其中的獨特魅力。今後我們將繼續努力,為每一位賓客提供更加舒適與充實的入住時光。期待您再次蒞臨鹿兒島之際,能再次選擇入住本酒店。ART Hotel Kagoshima
Guest User
Standard Twin Sakurajima View - Non-Smoking
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 22, 2025
Unbeatable views, clean and hygienic, and a very spacious room. The buffet offers a wide variety of dishes!
Original textTranslated by Google
Response from Property: 非常感謝您入住鹿兒島 Art Hotel。我們很榮幸能收到「最佳景觀」、「清潔衛生」和「寬敞」等讚美。我們也很高興聽到您對我們的自助餐感到滿意。我們將繼續努力,為您提供愉快舒適的住宿體驗。我們期待您的再次光臨。非常感謝您的美言。ART Hotel Kagoshima
Guest User
Deluxe Family Triple Sakurajima View(Non-smoking)
Stayed in May 2025
Family
9 review
9.5/10
Amazing
Posted on Jun 30, 2025
Location is very good, not near city center but right next to the famous volcano, offers a very good view. There is a 24 hours mall about 7minutes walk. Hotel is very clean, staffs are very friendly. We stayed in summer, was assigned the top floor room, so the room was a bit hot during the day time, it was ok during the night time.
Response from Property: Thank you very much for staying at Art Hotel Kagoshima.We are very pleased to hear that you were satisfied with our location, cleanliness, and staff.However, we are sorry to hear that you felt the daytime heat in your room, which caused you some discomfort.As the air conditioning in our hotel is centrally controlled, it is difficult to adjust the temperature individually, which may cause you some inconvenience during your stay.We take your comments seriously and will make use of them to create a more comfortable environment in the future.We look forward to welcoming you again.Thank you very much for your valuable feedback.ART Hotel Kagoshima
_WeChat15175****
Connecting Standard Twin Sakurajima View - Non-Smoking
Stayed in May 2025
Family
29 review
10/10
Outstanding
Posted on Jul 25, 2025
What an amazing sea-view room! As soon as you open the curtains, you're greeted by Sakurajima. You can watch the sunrise from bed in the morning 🌅, and listen to the waves at night. The room is quite spacious, clean, and comfortable. Parking is convenient, right below the hotel.
Original textTranslated by Google
Response from Property: Thank you so much for choosing to stay at ART Hotel Kagoshima. We are delighted to know that you were satisfied with our spacious, clean, and comfortable sea-view room. You can enjoy stunning views of Sakurajima just by drawing back the curtains, watch the sunrise from your bed in the morning, and listen to the sound of the waves at night – a truly relaxing experience. The hotel parking lot is right downstairs, making it convenient for your travels. Thank you for your valuable review, and we look forward to your next visit to ART Hotel Kagoshima.
Guest User
Standard Twin Sakurajima View - Non-Smoking
Stayed in Oct 2025
Traveling with friends
2 review
6.5/10
Posted on Nov 28, 2025
The view from the balcony is gorgeous as you can see Sakurajima. The sunrise is beautiful too. It has 2 convenience stores opposite and they also supply skin care products as amenities.  Staff were not very savvy with local recommendations. They took a long time to advise us on visits to Sakurajima or food or shopping areas. We gave up and googled.  Laundry and parking is paid and not part of the service. But the hotel is overall a good value for money and the view is priceless.
Yes or no
Standard Triple Sakurajima View - Non-Smoking
Stayed in Mar 2025
Traveling with friends
23 review
8.0/10
Very Good
Posted on Apr 18, 2025
Staff are nice, good location. Good price, 3 beds, easy to get there and free upgrade to sea view
Response from Property: Thank you very much for choosing Art Hotel Kagoshima.We are very pleased to read that you were satisfied with our staff, location, accessibility, and rates.We are glad to hear that you were able to enjoy the view of Sakurajima and that we were able to provide you with a seaview room at the right time for your free room upgrade.We will continue to improve our services to make your stay more comfortable.We look forward to welcoming you again.ART Hotel Kagoshima
Travel Chong
Standard Queen Sakurajima View - Non-Smoking
Stayed in Aug 2025
Couple
15 review
8.5/10
Very Good
Posted on Oct 9, 2025
I had a pleasant stay at Art Hotel Kagoshima. The hotel offers a beautiful view of Sakurajima, especially from the rooms facing the bay — waking up to that scenery was truly memorable. The staff were friendly, polite, and helpful throughout my stay. Check-in and check-out were smooth, and the overall service felt professional and efficient. The room was clean, comfortable, and well-equipped with everything I needed for a short stay. The bed was cozy, and the room layout made good use of space. Breakfast was enjoyable, with a nice selection of Japanese and Western dishes, and the restaurant had a lovely view as well. The hotel’s location is convenient — just a short drive from the city center and ferry terminal. Overall, Art Hotel Kagoshima is a great choice for travelers looking for comfort, good value, and beautiful views of Sakurajima. I would be happy to stay here again.
Response from Property: Thank you very much for choosing Art Hotel Kagoshima. We are delighted to hear that you were satisfied with the cleanliness of your room and our breakfast, and we are pleased that your stay was a wonderful experience. We will continue to strive to provide a comfortable stay for all our guests, and we sincerely look forward to welcoming you again. Art Hotel Kagoshima Front