After two days of overtime, I finally have time to vent about this hotel. I thought I'd take my child on one last trip before the summer vacation ended, but it turned out to be a huge disappointment. First, let's talk about the room. At first glance, it seemed pretty good, but then, as soon as I took off my shoes, the floor was covered in dust, the sofa was broken, and there were stains on it, which they tried to hide with a pillow. I figured we had just arrived, so I'd rather go sight-seeing than bother changing rooms. But the night was when the real nightmare began. We got back to the room around 7 PM to rest, and the alarm kept ringing and ringing. I called the front desk, and they said they'd take care of it, but it took half an hour for someone to show up, and no one offered any apology. I thought, 'We're leaving tomorrow anyway, so I'll just put up with it.' But then, from 12 AM to 1 AM, the damn alarm kept ringing, waking everyone in the room. I went to the front desk in the middle of the night to find someone, and all the receptionist could say was, 'Oh, I'm sorry, someone will come to deal with it.' I couldn't take it anymore, so I kept pressing the alarm button for a while until the sound finally stopped. It took another ten minutes for someone to arrive. I couldn't see where the good service was that the short videos raved about; it's probably only for those with cameras. The next day at breakfast, my child is quite tall, about 1.43 meters and in second grade. When we went for breakfast, the person at the entrance started blabbering on and on. I hadn't slept well the night before, so I didn't even bother arguing. At check-out, I complained again about the noise and all these other annoying things, but the front desk just kept saying 'I'm sorry,' with no compensation whatsoever. Anyway, it's a terrible hotel, the facilities are bad, and the service is bad. After complaining about the room, let me complain about the children's play facilities. There are two outdoor pools for water play. Any parent knows that you need to be clean when playing in the water. One pool was covered in floating leaves and all sorts of dirt, while the other was barely acceptable and relatively cleaner. I directly told my child not to go into the water because it was so dirty. The indoor pool's water wasn't clear, either. It looked a bit discolored, I'm not sure if it wasn't filled enough or what.
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