Holiday Inn Express Kaiserslautern Reviews

1. The air conditioner in the room we stayed in was not working. The waiter was very perfunctory on the first day and brought us an electric fan. After searching for a long time on the second night, the hotel manager came to check and replied that the air conditioner was not blowing. Some customers complained that the sound of the air conditioner was too loud, so the airflow was turned down. Let me ask: If the air conditioner is set at 18 degrees Celsius, even if the airflow is turned down, will two people in an 18-square-meter room be so hot that they sweat? ? ? 2. In response to this problem, the hotel manager was gesticulating in the room and sounded like a quarrel. He thinks that we are foreigners, so it doesn’t matter if we speak German, right? 3. We want to change hotels, but the feedback is non-refundable. Which hotel's air conditioner is broken and you can't believe that it is not the hotel's own problem? I'm afraid this room will no longer be open to the public a long time ago. Very poor experience

Good business hotel very well located on the freeway. But also close enough to all the important ones. Localities in kaiserautrn can be reached quickly and easily. Parking in the hotel's own car park directly in front of the hotel costs 5 euros per night. Unfortunately no charging infrastructure for electric vehicles. A bit of a shame and very short-sighted, especially since the hotel is quite new. The rooms are functional and very clean and the reception is open 24 hours

The hotel can recommend.

Sehr gutes und sauberes Hotel. Lage direkt an der Autobahn. Frühstück ist sehr gut, es fehlt jedoch das Rührei und Bacon. Sauberkeit ist sehr gut. Kosmetikartikel stehen auf dem Zimmer bereit. Wenn etwas weiteres benötigt wird, gibt es diese vom Zimmerservice

Gut gerne wieder

出門還是連鎖酒店比較讓人放心

Hotel = Perfekt / Service = Top / Zimmer = Top / Frühstück = Lecker 😋 /

Clean and modern hotel. Would like to see more breakfast options like scrambled eggs and bacon. But what was provided was good and fresh.

Not the best hotel in the area for amenities but it is clean and safe with easy parking, lacks fridge in room , lacks American tv channels and breakfast pretty generic otherwise probably above average for a German hotel for business trip. No gym either

The rooms could have been little bigger. But it was really nice and clean.

My wife and I stayed here overnight on our way to München. Awesome hotel. 5 stars!

Arrived after driving 550km. At first fine but at 2300 had to phone reception sbout music/ noise Although receptionist tried to help we had no option but to change rooms. Not practical and not happy. ********** tried to contact prpoerty but no answer therefore no refund. Customer service at ********** not at fault Definitely should have had tefund due to inconvenience of packing up at near midnight to another room!!!

Very Nice Airport Hotel. In the Squaire. Connected to airport bt two pedestrian bridges up escalators from check in lobbies A/Z and B/C. We were able to order food after 22:00. Room nice. Peaceful view of Stadtwald/City forest

I did not like the fact that you had to pay for parking. The room was crammed and hot we had to leave the same day we checked in. The staff did not care why were leaving SO soon. But it was clean and quiet.