4-50 Minamicho, Kanazawa City, Ishikawa Prefecture, 920-0919, JapanView hotel details
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Guest Reviews of Tokyu Stay Kanazawa
9.3/10
Great
319 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.6
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All reviews(319)
Positive reviews(315)
Reviews with photos/video(90)
Convenient location(43)
Large rooms(31)
Close to scenic area(27)
Delicious breakfast(26)
Friendly front desk staff(20)
Tasty coffee(16)
Stayed multiple times(10)
Awesome kitchen(7)
Negative reviews(4)
cindyapple
Superior Twin Room
Stayed in Feb 2026
Traveling with friends
18 review
9.7/10
Amazing
Posted on Apr 8, 2026
This hotel was the best one throughout our trip.
Having visited Kanazawa before, I knew all their hotels are basically on the same street, making the location extremely convenient for attractions and well-situated.
So, I didn't choose the usual hotel but picked this one which seemed like a good value for money.
And the check-in experience was absolutely perfect.
It's been a while since I've experienced Japanese-style service, and their service here was quite good. Although it's not a traditional ryokan 'okami' service (where they unpack your bags), all their staff members were incredibly polite and enthusiastic.
The hotel is directly opposite Oyama Shrine, and you can walk through to Gyokusen-en Garden. We spent about 20 minutes exploring it in the morning.
However, one thing to note is that linen changes and bathroom cleaning are subject to an additional charge. This might be something to consider for longer stays, but since we were only there for two days, it wasn't an issue.
We booked a room with some basic kitchen utensils, so we were able to buy ingredients from the supermarket and make sukiyaki, which helped us balance our diet during the trip. The hotel is also very close to Omicho Market, making it convenient to buy fresh seafood and other groceries. For those on a shorter trip, cooking might not be necessary.
Also, the hotel is quite new, and the room wasn't small, so it was very comfortable.
Original textTranslated by Google
Response from Property: 非常感謝您選擇入住東急金澤酒店,並抽出寶貴時間與我們分享您的入住體驗。我們很高興得知您入住愉快,並衷心感謝您對我們員工服務和酒店位置的讚揚。我們為入住7晚及以上的客人提供每週一次的免費客房清潔服務;額外客房清潔服務需收取少量費用。我們也樂意為入住帶小廚房客房的客人提供廚具租賃服務。酒店地理位置優越,靠近金澤眾多主要景點,例如近江町市場和兼六園。如果您有機會再次到訪金澤,我們的員工將很樂意為您推薦更多好玩的地方。我們期待您下次再次入住我們酒店。
Shioyin
Moderate Double Room
Stayed in Feb 2026
Family
2 review
10/10
Outstanding
Posted on Apr 14, 2026
Friendly and courteous staff! Very helpful with organizing the luggage transfer to our next hotel. The hotel is clean, comfortable, easily walkable to all the main attractions and the best part is the washer/dryer in the room. Wish we stayed longer at Tokyu Stay Kanazawa!
Response from Property: Thank you very much for choosing Tokyu Stay Kanazawa.We also sincerely appreciate you taking the time to post a review.We are deeply honored that you gave us a perfect score.We hope that your trip was a special one for you.We look forward to welcoming you back again.Tokyu Stay Kanazawa Staff
Guest User
Moderate Double Room
Stayed in Feb 2026
Family
38 review
10/10
Outstanding
Posted on Apr 1, 2026
Centrally located in Kanazawa, about a 7-8 minute walk from the main commercial area, and surrounded by convenience stores. The hotel seems quite popular and often fully booked. The rooms are on the smaller side, but the design is very well-thought-out and practical. The hotel offers air conditioning for heating, and the shower in the room is excellent with strong water pressure, making it very comfortable to use. Overall, a very pleasant stay.
Original textTranslated by Google
6/8
Response from Property: 非常感謝您選擇入住東急金澤酒店。我們衷心感謝您抽出寶貴時間撰寫評論。我們非常榮幸您給予我們滿分評價。我們很高興您對我們酒店的地理位置感到滿意。許多客人都稱讚我們飯店交通便利,方便前往金澤的主要旅遊景點,這也是我們的優勢之一。我們希望您未來有機會再次入住。東急金澤酒店全體員工
Guest User
Moderate Double Room
Stayed in Feb 2026
Traveling with friends
9 review
10/10
Outstanding
Posted on Apr 1, 2026
Overall, my experience at this hotel was great. The environment was quiet and comfortable, and the decor felt quite new, making for a very relaxing stay. The room itself was clean and tidy, with complete amenities. Having a washing machine and microwave was really practical, especially for a multi-day stay. The location was also good, making it convenient to get to attractions and restaurants. The front desk staff were very friendly and easy to communicate with. All in all, it offers excellent value for money and is highly recommended for anyone visiting Kanazawa.
Original textTranslated by Google
Response from Property: 非常感謝您選擇入住東急金澤酒店。我們衷心感謝您抽出寶貴時間撰寫評論。我們非常榮幸您給予我們滿分評價。我們很高興您對我們的客房設施感到滿意。我們所有客房均配有微波爐和洗衣/烘乾機,深受眾多賓客的好評。這是我們酒店的一大亮點。希望您未來有機會再次入住。東急金澤酒店全體員工
Guest User
Moderate Double Room
Stayed in Feb 2026
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 6, 2026
Had a fantastic trip to Kanazawa this time! The hotel was super clean, and the front desk staff were so kind and welcoming. The location is excellent too; many attractions are within walking distance, and there's a bus stop right across the street, making it very convenient for getting around. Overall, a great stay! I'll definitely choose this place again on my next visit to Kanazawa! 😆
Original textTranslated by Google
Response from Property: Thank you very much for staying at Tokyu Stay Kanazawa and for taking the time to leave us your feedback. We are extremely honored to receive such a positive review. We are delighted to read your kind words about the cleanliness of the hotel, the service of the front desk staff, and the location. We hope you will stay with us again in the future. All of our staff look forward to welcoming you back.
KennedyRR
Deluxe Twin Room
Stayed in Jan 2026
Family
10 review
9.7/10
Amazing
Posted on Feb 22, 2026
Unbeatable value for money! During the Chinese New Year, getting a 30-square-meter room with breakfast in the heart of Kanazawa for around 600 yuan a night was an amazing surprise. The room easily fit three beds, so a family of three didn't feel cramped at all. The bathroom facilities, including Refa and Toto, were incredibly comfortable.
Original textTranslated by Google
Response from Property: Thank you so much for booking Tokyu STAY Kanazawa and for taking the time to share your experience. We are delighted to know that you and your family were satisfied with your room and enjoyed our Refa and Toto toiletries. All our rooms are equipped with Refa hair dryers, shower heads, shampoo, conditioner, and shower gel. Guests can also borrow Refa curling irons and straighteners from the front desk. We look forward to your next visit to Kanazawa.
Guest User
Residential Double Room
Stayed in Jan 2026
Family
4 review
9.0/10
Great
Posted on Mar 11, 2026
The cleanliness wasn't as good as the hotel I stayed in the night before, but it was generally tidy and clean. The best surprise was that the front desk could provide a full set of kitchen utensils, so I could cook in the room, which was very practical and convenient – a definite bonus.
Original textTranslated by Google
Response from Property: Thank you very much for using Tokyu Stay Kanazawa.I am glad to hear that our hotel's services and facilities helped us.Many customers are also pleased that you can easily return home after shopping. Thank you again for your compliment on the indoor facilities.We will continue to strive for a comfortable stay, and we would appreciate it if you could use our hotel when you visit Kanazawa again. All the staff are looking forward to seeing you.
Voyager88
Superior Twin Room
Stayed in Jan 2026
Couple
11 review
10/10
Outstanding
Posted on Feb 22, 2026
Hotel provides the washing machine and pack of detergent.
The Kitchenette: includes an induction hob, microwave, and kettle. Being able to rent a rice cooker for free.
Main road access, only nearby public parking.
Response from Property: Thank you very much for booking with Tokyu Stay Kanazawa and for taking the time to share your feedback with us. We are very glad to hear that you were able to make good use of the in-unit washing and drying machine, and we hope you were able to cook delicious food during your stay. We apologize for any inconvenience caused regarding the lack of parking at our hotel. Our staff are always happy to assist guests with finding nearby coin parking. We hope to welcome you back to Kanazawa again in the future.
Anonymous User
Residential Twin Room
Stayed in Jan 2026
Couple
1 review
9.0/10
Great
Posted on Feb 26, 2026
Clean hotel with good location. Breakfast is below expectations with not much variety
Response from Property: Thank you very much for staying at Tokyu stay kanazawa.We are glad to hear that you found our hotel clean. We are also pleased to know that you were satisfied with our location.However, we truly regret that breakfast did not fully meet your expectations. We will share your feedback with our kitchen staff and carefully review our breakfast options.Thank you again for taking the time to share your review. We hope to have the pleasure of welcoming you back on your next visit to Kanazawa.
Rachooo
Moderate Double Room
Stayed in Nov 2025
Traveling with friends
51 review
9.0/10
Great
Posted on Dec 25, 2025
Hotel located slightly apart from restaurant area, about 10 mins walk. However, it was so good that the hotel provides extra toothpaste, which usually comes with toothbrush, but sometimes your just need toothpaste!
Free tea & coffee provided.
Response from Property: Thank you very much for staying at Tokyu Stay Kanazawa and for taking the time to share your feedback with us. We are very glad to hear that you enjoyed your stay, and we hope that you were able to visit many delicious restaurants in the downtown Katamachi area, located about a 10 minute walk from our hotel. Thank you for your kind comments regarding our guest amenities. We provide a variey of amenities like toothpaste, shower caps, ear plugs, tea, and hairbrushes. Our staff are always ready to assist our guests with anything they may need during their stay. We hope to welcome you back to Kanazawa again in the future.
Guest User
Samurai King Double Room
Stayed in Nov 2025
Couple
4 review
10/10
Outstanding
Posted on Feb 5, 2026
I was very satisfied; the room was spacious. The washing machine was very practical and came with detergent. It would have been perfect if disinfectant had also been provided! I booked a stay with breakfast, which was very affordable, and the breakfast spread was extensive, offering both Western and Japanese options. The service was also excellent; the front desk staff were friendly. I will definitely choose this hotel again next time!
Original textTranslated by Google
Response from Property: Thank you very much for staying at Tokyu Stay Kanazawa this time.Also, thank you very much for your feedback.I am very glad that you were satisfied during your stay.We will continue to work hard to satisfy our customers.If you have a chance, please use it again.All the staff are waiting for your stay.
Kallendandan
Moderate Double Room
Stayed in Oct 2025
Family
26 review
10/10
Outstanding
Posted on Jan 5, 2026
The location is excellent and easy to find. The room was clean. I booked it for my family, and they told me they were very satisfied. I'll consider staying here again next time I visit. We were in a hurry, so we didn't book breakfast.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Tokyu Stay Kanazawa.We also sincerely appreciate you sharing your impressions of your stay.We are pleased that you were pleased with the location and cleanliness.We are relieved to hear that your family was also pleased.Please be sure to try our breakfast the next time you stay.We hope to see you at Tokyu Stay Kanazawa again when you visit Kanazawa.Thank you very much for your review.
Kelly_loh
Moderate Double Room
Stayed in Nov 2025
Couple
8 review
10/10
Outstanding
Posted on Jan 12, 2026
Best hotel! Cause of washing machine in the room! I have clean laundry everyday
Response from Property: Thank you very much for booking with Tokyu Stay Kanazawa and for taking the time to share your feedback with us. We are glad to hear that you enjoyed your stay with us, and that the in-room washer and dryer was useful for you during your stay. We aim to be a hotel where all guests can enjoy conveniences that help make their stays even more relaxing. We hope you will choose Tokyu Stay Kanazawa again in the future.
Bokkie Truong
Moderate Double Room
Stayed in Oct 2025
Couple
91 review
9.0/10
Great
Posted on Nov 25, 2025
Tokyo Inn:
A conveniently located hotel with modern decor. The room was very comfortable, with large bed, two chairs and a table next to a big window with beautiful city views. There was also a microwave and washing machine in the room, but we didn't use them.
Response from Property: Thank you very much for staying at Tokyu Stay Kanazawa.We are very pleased that you were satisfied with our guest room.We will continue to strive to further improve our service so that all our guests will be satisfied.Please do use our hotel again if you have the opportunity.We look forward to seeing you again.
Anonymous User
Residential Double Room
Stayed in Aug 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 1, 2025
room spacious & clean, have free coffee, can get ice from ground floor, near 711 & family mart
washing machine and microwave in room was nice to have :)
area accessible, 12 min walk from kanazawa sation
we walked to Higashiyama Chaya, Samurai District, Kenrokuen Garde, 21st Century Museum
will stay here again when we bring the family to Kanazawa
Response from Property: Thank you very much for booking with Tokyu Stay Kanazawa and for taking the time to share your feedback with us. Your kind comments are a great encouragement to our staff. We are also glad to hear that you were able to visit many of the wonderful sites around the city and that the rooms and facilities were to your liking. We hope to welcome you back to Kanazawa again in the future.