Anonymous User
The price of over 3500 yuan for two nights was simply not worth it. I booked a twin room, as shown in pictures 1 and 2. At night, I could only charge my phone on the bed; there was no room to put anything else beside it. There was nowhere to open my suitcase except near the entrance. The breakfast area was cramped, with about a dozen seats, four Japanese dishes, and only one type of sliced bread. Even men might have trouble getting enough to eat. And they didn't even provide room cleaning. I checked into what I thought was a hotel that matched the price, but the disappointment upon entering the room made me wonder if I had booked four nights. Even more outrageous, the same room type was priced at 900 yuan per night for the following day. (See picture). I immediately contacted the manager, but they asked me to provide proof of the price for the first night. Since it was already impossible to book a room for that night, how could I provide proof? Wasn't the price for the second night enough? I didn't sleep well that night, and the next day they were still arguing about compensation, completely ruining my entire day of sightseeing. In the end, they only agreed to refund 800 yuan in cash. To be honest, I've always trusted your company and have been a loyal customer for over 10 years. I've spent nearly 100,000 yuan this year alone...
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