Hilton Hotels & Resorts properties in Kansas City

I specially chose this hotel which is the closest to Nelson Art Gallery. The elevator is old, but the room is very new with advanced facilities, complete and clean. The bed is very comfortable. The gym is on the third floor, and the treadmill is next to the window. There are traces of Sheraton logo on the glass of the gym, and I know who its predecessor is 😁 The swimming pool is half outside and half outside, which is a hot tub. Free parking, you can enter and exit the parking lot by swiping the room card. There are two types of breakfast: buffet and menu. Classic food, standard.

This is a very good location for downtown K.C. The hotel lobby very nice. We ate dinner at the restaurant in the hotel and the food and service were very good. The only complaint here was that the attached bar was very loud and the restaurant ambiance could be redesigned to be more comfortable and intimate. There was a group of about eight people at a large table near us that were having load discussion that was distracting for us but dealt with it. The room was small but the renovation was very nice, bathroom was big with a nice tub/shower that my wife enjoyed a epsom salt soak. My only complaints are that there is no fridge or microwave to heat coffee. Also, they use the old style coffee two cup coffee maker as most hotels have now gone to keurigs. The hallway noise is very noticeable and the room-to-room noise is as well. We could literally hear the conversation in the next room. One thing that I really dislike is the lack of a ”do not disturb” card for the door and as expected, the housekeeper was knocking on the door at 9:00 a.m. to clean the room even though checkout is at noon! I'm sure there are much better and newer hotels but if you are looking for a reasonable place to stay in the heart of downtown K.C. this is a good choice.

I love Hilton, no matter where I go, as long as there is a Hilton hotel, I will not choose any other hotel. Hilton's facilities are incomparable to other hotels. Hilton's hygiene is absolutely first-class. Beautiful and pleasant environment is Hilton's characteristic. Thoughtful service is also its consistent service tenet. But today, Hilton at Kansas Airport has gone one step further to make the hotel more comfortable. I don't quite understand. I woke up hungry in the morning and went down to the restaurant to find food at 5:30. As a result, the restaurant was not open, so I went back to the room, but the key card could not open the door. I went downstairs and asked the gentleman on duty to reactivate the key card for me. As a result, the gentleman on duty at Datang called the hotel security, took me back to the room, and asked me to pack my luggage as soon as possible and go downstairs with him. I asked him if he wanted to change rooms, and he said he didn't know. Anyway, I couldn't live here anymore. When I came to the lobby, the gentleman on duty re-opened my card. It was still the same room as before, but he just changed the access card. My brain suddenly collapsed. I just wanted to know. When I couldn't open the door for the first time, I just asked for a new card. Why didn't you agree? After all the fuss, it's still the same room, so why do you have to move them all down and then move them all back up again? Are you kidding me?