Holiday Inn Express & Suites KANSAS CITY AIRPORT by IHG

Nice clean room and newer hotel.

Front desk staff was great. Housekeeping was not, the beds weren’t made and they left fewer towels than they took. We had three towels for four people.

5 kids, 3 of whom are toddlers, my wife and me. Excellent stay, rooms were comfortable experience was great, will definitely return.

Wonderful place, pleasant stay. Staff was very friendly and accommodating. Room and hotel were very clean. Breakfast was good. Modern style. Big room. Would definitely recommend.

The check-in staff were extremely polite and got me checked in quickly! And the breakfast was exceptional!

room clean and comfortable. Had issue with some TV channels but seem was an issue for every visitor.

We typically have highly satisfactory experiences at the Holiday Inn Express properties. During this stay, we did not receive housekeeping services on Day 1 and Day 2 (I had to go to the front desk to obtain fresh towels after our return to the property). On the morning of Day 3, we ascertained that our room was omitted from the housekeeping list, so we asked the manager to notify housekeeping to clean our room. When we returned, we discovered that they had given us fresh towels but had done no other cleaning.