This was my least satisfactory hotel experience during my three-week trip back to Taiwan to visit relatives.
Pros:
The biggest plus is the location. It's incredibly close to Kaohsiung Station, less than a 3-minute walk, which is perfect for travelers using public transportation.
The room itself was quite spacious, with a wardrobe and a large desk. The bathroom was also decent.
Check-out time is before 12 PM, which is fairly convenient.
Cons:
On the first day, I found several hairs on the bed. When I asked the front desk if the sheets had been changed, they assured me everything had been cleaned. However, once back in the room, I noticed obvious dust on the electric kettle and unwashed teacups, making the overall cleanliness quite disappointing.
The hotel facilities are a bit old. The air conditioning often stopped working automatically after I lowered the temperature, requiring a restart, and it was quite noisy when running, affecting my sleep quality. When I informed the front desk that the room temperature was as high as 27 degrees Celsius, they simply stated it was a central air conditioning system and that no other guests had complained. This response felt unhelpful and lacked a thorough approach.
Breakfast is served from 7:00 AM to 9:30 AM, but after about 9:00 AM, the food selection significantly diminished, and there was little replenishment or table tidying. Most of the used dishes had to be taken care of by guests, and with the limited variety of food to begin with, the overall dining experience was mediocre to poor.
There were only two sizes of indoor slippers, and both were too small. As a size 44, half of my foot hung out. When I asked if other sizes were available, the front desk said that due to environmental policies, disposable slippers were not provided, and I had to use the existing sizes, which was a bit inconvenient.
During check-in, the front desk staff seemed rather perfunctory and didn't proactively explain hotel policies or the location of basic facilities, such as breakfast times, check-out times, or the restaurant and laundry room. I had to ask about everything myself.
There are parking spaces opposite the hotel, but they are limited, require payment, and are first-come, first-served.
Summary:
The location and room space are acceptable, but there's significant room for improvement in cleanliness, facility maintenance, and service details. The overall stay did not meet my expectations. I would not recommend it personally and would consider avoiding staying here again.
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