Mercure Karawang

Booked one night stay since we were so exhausted back from Bandung. Checked in at 8.30 p.m. and the room was ready. I got 2nd floor bedroom it I was concerned that the low floor will be noisy. The receptionist assured me that it will not be noisy at night since the room will be facing the opposite of the road. 15 mins inside the room we heard a very loud music from the floor below, turns out there was party at the 1st floor. I complained and luckily they moved me to 6th floor. They even give me a complimentary chocolate. Overall the service is good, and the room is clean. Cleanliness and service is the most important thing. Unfotunately the onsen is under maintanance for 1 month, so you should check first before book the hotel.

Positive : Good location, near 3 malls Negative : No elevator from/to the basement. The floor under bed needs to be cleaned on regular basis.

It’s an old Hotel that needs to change room linens. Towels were smelly and stained

Great service and friendly staffs however was disappointed with the fact the spa only open from 7pm to 10pm for men plus the staffs in the spa was a little rude and not helpful at all.

Been staying in Mercure Hotel many times. I like to stay this hotel walk 5minit to Karawang Mall, And 15 minit To Johar Market. Breakfast food Very Nice , for Dinner fish and Chip very tasty I love.

Best place to stay in karawang

Nice hotel to stay, city view is good, mountain view is better. gym+sauna+Ofuro sauna was a good combination for stress release .

only high noise of disca sound don't come from where

Nice locatiion.....parking area not big