Booked at 4.2 rating, arrived to find it dropped to 3.8. There was no WiFi on the day due to maintenance, luckily my phone had signal!
The hotel is built at the bottom of a cliff, requiring a drive up a 60-degree steep slope to reach the parking lot – a very unique location. We arrived at 10 PM, but the front desk had already closed. Ultimately, a pool staff member helped us get our room key, making for a chaotic check-in process.
The sea view from the room genuinely matched the photos, but the value for money was extremely poor: we booked for 1600 RMB, yet on the day of arrival, the same room type was directly 400 RMB cheaper – an outrageous price difference. (The room had a sea view, and the bedding and mattress were decent).
Breakfast was served from 8-10 AM, and the variety was acceptable. However, we weren't informed that coffee would be charged. At check-out, we were directly debited 420 Lira for two iced lattes, a hidden cost that left a very bad impression.
The service was extremely polarized: the pool staff were friendly, but the front desk was cold, lazy, and unreasonable, showing no service awareness throughout.
The room had no toiletries whatsoever, like toothbrushes or shower gel, so you need to bring your own. The shower had strong water pressure, but you had to let it run for a long time to get hot water. The hotel's layout was extremely illogical; the front desk was on the lowest floor, while the parking garage was essentially on the second or third floor, making lugging luggage up and down the slopes very inconvenient.
The only upside was the nice view from the cliffside pool; otherwise, the entire experience was a disaster. I do not recommend staying here. Honestly, this entire region isn't even worth visiting; I found the scenery to be average. Istanbul and the hot air balloons are enough to represent Turkey's beauty.
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