Canary Hotel & Spa

The only good thing about this hotel is the breakfast. Everything else is terrible, and the reason for that is the general manager. First: there are two hotels on the map (Canary Hotel & SPA) and (Canary Nungwi Hotel, also known as Golden Hotel), but in reality there's only one. You pay for the Canary Hotel & SPA, but you'll stay at the cheaper Canary Nungwi Hotel / Golden Hotel, located on the fourth line from the sea. Between the two hotels, you have to walk along a dirty city street littered with trash and harassed locals. Second: The rooms smell of sewage from the toilets, the electricity keeps going out, and sometimes there's no water. Third: The hotel manager doesn't care about guests at all. The hotel isn't decorated for the New Year, everything is very old, and there's no attempt to provide comfort or service. His only goal is to squeeze as much money out of guests during your stay. The manager came up with the following scheme: You pay for a 1-2-week stay when you book (the reservation is non-refundable, and there are no refunds if you cancel). Upon check-in, the manager informs you that you booked on a website that didn't include the "additional charge of $200 per room for each day of your stay" policy (it counts days, i.e., the number of nights +1). You find yourself trapped: either find another hotel and lose all your money, or pay an additional $1,400. Room keys are not provided without an additional charge. We spent seven hours negotiating with lawyers upon check-in, and in the end, we were legally forced to pay the extra charge. The final cost was equivalent to a 5-star resort on the beachfront, while we were staying in a dirty, crumbling hole with no entertainment, service, or activities, on the fourth line from the sea. Then there was the mandatory dinner scheme: all guests are required to pay a New Year's gala dinner costing $100 per person. A New Year's Eve show and program were promised. In reality, it was just a regular dinner with a small fire show featuring one performer. There wasn't anything else, not even Christmas decorations. There's a towel scam when you check out: the maid takes 1-2 towels from your room on your last day, and then charges you an extra $20 per towel upon checkout. We fell into this trap, and I hope it protects you. Beware.

Value for money.

I really liked it at Canary the staff was so kind and respectful ,the cleanliness was top notch keep it up guys .

I prefered Nungwi beach and made a reservation for the Canary hotel in Nungwi beach but without my permission they changed my hotel to the Canary hotel in Kendwa beach which is far away 15 minutes by car from Nungwi. I learnt it at 23:00 when I arrived to the hotel and I waited a taxi for 45 minutes at the lobby. Everyday ı went to the Nungwi by taxi and one day walked through the beach in 43 minutes. They told me that The hotel in Kendwa beach is better with own beach. Did I ask you for a better hotel? It is better for whom? I preferred Nungwi beach, that is all. I didnt see anything like this before.

I enjoyed my staying there

This hotel is very nice if you think about the price to quality ratio. People who work there are ok. The hotel is clean and has a nice restaurant inside that serves many dishes. There was music during the day and the cleaning service did a good job. The only thing that is not on is not about the hotel but about the area - when we get out of the hotel many street and beach vendors aggressively approach us. The hotel is ok so you can go there and rest for even a few weeks but the area is dangerous so stay safe in the hotel. Some of the street vendors are so rude that they are going after you from the beach to the hotel main door where the body guard stops him.

Nice hotel, but receptionists refuse my request to check in early and i was seriously sick that day they keep me in lobby almost 3hrs no one care  My friend was reminded them about my condition but no any action from front desk