Grecotel Olympia Oasis & Aqua Park

Grecotel Olympia Oasis & Aqua Park Reviews

Grecotel Olympia Oasis & Aqua Park

Loutrá, Kastro Killinis, 27050, GreeceView Hotel Details
Grecotel Olympia Oasis & Aqua Park
Grecotel Olympia Oasis & Aqua ParkGrecotel Olympia Oasis & Aqua ParkGrecotel Olympia Oasis & Aqua Park
Check available rooms for your travel dates
We Price Match
1 night

Grecotel Olympia Oasis & Aqua Park Guest Reviews

4.5/5
Great
46 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All reviews(46)
Positive reviews(37)
Reviews with photos/video(9)
Negative reviews(3)
matthewmQ7790TD
Stayed in Sep 2024
Family
4.0/5
Very Good
Posted on Sep 8, 2024
To be honest. Through Tui. We wanted to go, and paid for a luxury 5 star hotel in Greece, it is a great location, lovely beaches, but definitely not a 5star, saying that out side said 4 star, they say 4.5 to 5 star. Paid for a 5 star though. Ow well. 12 day, we spent there, every breakfast time, I was never asked if we needed any thing, did it our self's. On the 9th night, they accidentally told us with the evening meal, we could go and choose a wine ov our choice. Great 9 days getting what we was given, not the best. The views amazing. But by meal times it like a main train station. No organisation, tabels full and not cleaned properly. And they have everybody waiting by the entrance to be given a tabel. Omg. What a shame. Bad management id say. Indoor swimming pool, have to go to the nextdoor hotel, to experience that, but have to pay, 30€ a time. Gym couldend find it, everyone said down there... but there is a small out side gym, in a bush thats ok I guess. The aqua park was ok, other than this slide closed, then that slide closed. Was ok for kids. And there is LOADS AND LOTS ov kids there. There is also a wasp problem everywhere there, even in some rooms. Our room was ok really. Plus everything is a bit old fashioned too.. plus self service, dont expect anything being brought to you, by the pool or beach. And don't get to this hotel befor 3pm. Because you will have to just sit there and wait, for your room. We got there 11.15am, tired ect ect. Told to go toilet and change and go to beach. Great eh... BY THE WAY INTERNET, WIFI.. IS TERRIBLE. everywhere comes and goes, every 10 minutes, when you get it. But there was a few nice people there. 1 on the beach, cool guy and one or two in dinning room. Would we go there again.... Unfortunately for the price. NEVER. Way over priced. Shame from the pictures we was so excited. No shopping options. Other than a small shop. Bits and bobs. BEST THING IS THE AL A CARTE. Hot stone 10/10. Greek 9/10. Italian 5/10 Asian 10/10 BEACH.10/10
Response from Property: Dear matthewmQ7790TD, Thank you for your evaluation and for taking the time to share your comments regarding your recent stay at our hotel. We are happy that you had a wonderful time at our beach, which is indeed distinguished for its soft sand and the crystal clear shallow waters, enjoying sunbathing and swimming. On top of that, it is nice to know that you found the views beautiful, but what is most significant to us is that the gastronomic experience at our a la carte restaurants was the highlight of your overall holiday, as we pay great attention on both the quality and variety of our culinary options. However, it deeply disappoints us that some aspects did not fully meet your expectations. Regarding your points, we would first of all like to kindly note that the whole Riviera Olympia resort is 5-star and the price of the accommodation package comes with the variety of facilities and amenities offered at the resort. In addition, as the check-in is set at 3pm, especially, during high occupancy periods, it is not easy for us to offer the rooms earlier, as appropriate cleaning services must be applied to each room. Consequently, at the main restaurant, we inform our guests about the high and low traffic hours so that they can avoid possible queues. In any case, we assure you that we take your feedback into account, as we always aim to evolve our services and offer a unique hospitality of the highest standard. We hope to have the opportunity to welcome you again to our hotel or to any other Grecotel. Best Regards, Athanasios Traskas Hotel Manager
Maria F
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 2, 2024
The whole area is beautiful and the beach is perfect for kids. The service and facilities at the hotel were great and the food was delicious with a lot of choices. It was nice to be able to have dinner as the sun was setting over the sea. We had a wonderful stay.
Response from Property: Dear E5807JQmariaf, Thank you very much for your excellent evaluation and for taking the time to share your valuable comments regarding your recent stay at our hotel. We are excited to read that both our facilities and services fully met your expectations, having an enjoyable and relaxing holiday, with our gastronomy and beach being the highlights of your overall experience. On top of that, we are happy that you found our premises beautiful and that dining at sunset combined with the endless views, left you with the best impressions. Your positive feedback is very important for us and strengthens our efforts to continue offering a memorable hospitality of the highest standard to all our guests. We hope to welcome you again soon to our hotel. Best Regards, Athanasios Traskas Hotel Manager
DavitMkoyan
Stayed in Aug 2024
Family
4.0/5
Very Good
Posted on Aug 24, 2024
The reception staff was nice and friendly. Special thanks to Petros & Maria! Overall hotel is old fashioned. I can imagine that 20 years ago when it was first opened it was considered luxurious. Rooms had Grohe wall-hung WC, Legrand sockets. But now it looks really old. The most annoying is the lack of power sockets in the rooms. I had to take out lamps in order to charge our phones. From our room you could directly go out to the yard with sea view (room 106). You can see it in the pictures. Weather is very good - warm but not to hot. The sea water is the warmest I have ever seen (afternoon). It has shallow water, so you need to go far if you want to swim properly. This warm sea alone covered all the downsides. Food is great, large variety. Though if you decide to eat in the open air terrace, you should know that there would be several bees during the breakfast time (but no one was bitten within 2 weeks). Aquapark is actually very good. Several staff members that deserve a bonus: shuffle car driver Dimitris, waffle maker girl with glasses, waitres with orange hair bow, the cleaning lady Dimitria (if I remember correctly, the one that is always smiling), and reception staff Petros & Maria.
6/10
Response from Property: Dear DavitMkoyan, Thank you very much for your great evaluation and for taking the time to write and share your comments regarding your recent stay at our hotel. Our main objective is to offer our guests a memorable hospitality with the warmest feelings and we are very happy to see that we achieved this and the friendliness of our team members was one of the most important aspects of your overall experience. Rest assured that your compliments will be happily shared with all of them as they indeed always strive to provide personalized services and your recognition is really appreciated for their efforts. Furthermore, it is significant to us that you enjoyed our variety of gastronomy as well as our beach, which we are glad to know that exceeded your expectations for its clear shallow and warm waters and left you with the best memories. However, it disappoints us that you were not entirely satisfied with some aspects of your room and we assure you that we take your points under careful consideration with the aim of evolving our services and proceeding to a long term plan regarding critical structural changes. We hope to welcome you again soon to our hotel. Best Regards, Athanasios Traskas Hotel Manager
Elisa F
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 31, 2024
Amazing experience, beautiful clear sea, excellent quality of food, friendly and kind environment (a special thanks to Nikolina, Nikos and all the waiters/waitresses in bars and restaurants ). Great amusement with slides and other sport activities (not always available, so book in advance!) Rooms are clean, but aren’t new so could be better, wi-fi doesn’t work everywhere. Generally speaking a very good stay in the Olympia Oasis!!!
Response from Property: Dear Elisa F, Thank you very much for your excellent evaluation and for taking the time to share your comments regarding your recent stay at our hotel. We are excited to know that you had an amazing overall experience, being completely satisfied with our beautiful sandy beach, the variety of sports and activities as well as our gastronomy, in which we place great emphasis in order to offer high quality flavors and a diverse range of choices that will satisfy every taste and nutritional need. Moreover, we are pleased that you highlighted the friendliness and kindness of our team members, who always go the extra mile to offer an authentic hospitality to all our guests and we appreciate your recognition. We hope to welcome you again soon to our hotel. Best Regards, Athanasios Traskas Hotel Manager
vrisiis
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 26, 2024
We had a great time! Aqua park was really fun. Amazing Beach with crystal clean waters. The food was delicious, the staff extremely polite. Lots of activities for all family members. Totally recommend it for families with small children and also teenagers.
Response from Property: Dear vrisiis, Thank you very much for your excellent evaluation and for taking the time to share your comments regarding your recent stay at our hotel. We are excited that you had a wonderful vacation with us and enjoyed a week that left you with memories of a lifetime. It is our pleasure that you found our beach amazing, which is a highlight for our resort for its crystal clear waters and that you had fun time at the Aqua park. In addition, it is very important to us that our gastronomy as well as our variety of activities met your expectations and contributed to a complete experience. What makes us more than happy is that you also mentioned to the courteous service of our team members, who are always very friendly and with a positive attitude strive to satisfy every need of our guests. Once again we appreciate your kind words and we hope to welcome you again soon to our hotel. Best Regards, Athanasios Traskas Hotel Manager
dkkontozidis
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 19, 2024
This was the REAL experience of vacation. There is no better way to spend time with your family. Already promised to my family we’ll be there again next year. It totally worths every single moment from early in the morning until late in the night.
Response from Property: Dear dkkontozidis, Thank you very much for your excellent evaluation and for taking the time to share your comments regarding your recent stay at our hotel. We are thrilled to read that every single moment of your experience was totally worth it, enjoying an unforgettable family vacation which left the best impressions and the warmest feelings. All our efforts always emphasize on an authentic hospitality and it is so nice that you had an amazing experience in every aspect. Receiving positive feedback such as yours, really strengthens our willingness and boosts our confidence to continue to provide the ultimate summer holiday with the most wonderful memories to all our guests. We look forward to welcoming you again soon to our hotel. Best Regards, Athanasios Traskas Hotel Manager
Agnieszka M
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 4, 2024
Wonderful time!!! Best holidays ever! We want to stay here forever, everybody From The service is so nice and helpful, Grecotel staff is The best hosting we have ever met. Amazing Food - delicious greek meal at Taverna Tavernaki, italian at Cap Voyage and unforgetable expirience Of asian cousine at Asiana a la carte. There is no way to be on diet with you:))) A marvellous hotel, amazing views everywhere, perfect beach, the pools and the whole area very well looked after, with comfortable furniture and cushions everywhere to make sure you are as comfortable and blissfully lazy as possible. Delicious drinks in the bars with only original drinks. Thalasso spa I would recommend to any woman as a complement to pampering for the body - especially the 3 days detox programme - the girls made me feel like in heaven. My body is so grateful to you Angelika! We spend perfect week! Thank you for Marcus and his entertainment support :) Thank you Grecotel!!!! We Love you❤️ Thank for making my Family so happy and relaxed! Agnieszka, Igor, Filip, Francesco :):):):)
6/14
Response from Property: Dear P626ASagnieszkam, Thank you so much for your wonderful evaluation and for taking the time to share your impressions regarding your recent stay at our hotel. Our main objective is to offer amazing memories and warm feelings to all our guests through a unique hospitality and we are so excited to know that we have achieved this and that all aspects of your stay exceeded your expectations, having the best holidays you have ever had. Indeed, it is our pleasure to see that you had an unforgettable culinary experience at all our a la carte restaurants, as well as that you felt the ultimate in relaxation at our Elixir Alchemy Spa. In addition, we are more than grateful for your kind words about our team members who always go above and beyond to provide personalized services to all our guests. We are our people and it is so nice to know that all their efforts were recognized and that they offered the best hospitality you have ever met. Rest assured that your compliments will be shared with the entire team as they are the greatest reward. We look forward to welcoming you again soon to our hotel. Best Regards, Athanasios Traskas Hotel Manager
Stay565625
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 4, 2024
It is a really nice 5 stars hotel with a beautiful sea view! We choosed the All Inclusive lux me option and had everything from food to beverages. The conditiona are really good amd tne rooms are inceedibly clean every day after the room attendand came. The BonBon Bar has almost every day pancakes, gofres and icecream. The beach bar has great coctails and coffee. We had 3 a la carte restaurants that we schedules since arriving! The kids enjoyed the 3 pools and the aquapark! All employees are very respectful and nice! I would like to thank Maria from reception that helped us book our trip to Zakinthos! Also I would like to thanks to Magdalena who was very nice and pleasant and helped us to make a surprise to my husband dor his birthday! You are great! Thank you
Response from Property: Dear Stay565625, Thank you very much for your excellent evaluation and for taking the time to share your impressions from your recent stay at our hotel. Our main objective is to offer our guests a unique and complete vacation experience and it is so nice to read that we have achieved this and you gained great memories. We are delighted with the fact that all aspects lived up to your expectations and that you fully enjoyed our LuxMe package, which is indeed an upgraded all inclusive concept offering a wide variety of benefits and services. We highly appreciate your kind words and your positive feedback, as it encourages us to continue offering the ultimate summer holiday and have a great impact on our overall confidence and morale. We look forward to welcoming you again soon to our hotel. Best Regards, Athanasios Traskas Hotel Manager
Alexandros k
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 13, 2024
Excellent facilities. Marvelous food options. Very nice and kind personnel. The Aquapark was excellent and kids really loved it. Swimming pools very clean and the beach was fantastic. Also the Mini Club (Kids Club) was very nice, with interesting activities.
Response from Property: Dear alexandrosk934, Thank you very much for your excellent evaluation and for taking the time to share your comments regarding your recent stay at our hotel. It is a great pleasure to know that your overall experience was like stepping out of a real oasis, as we always aim to offer our guests a dreamy vacation with memories of a lifetime. We are excited to know that our gastronomy lived up to your expectations as well as that you had great family time at the Aqua Park, our beach and at Grecoland, where indeed, the whole team emphasizes on offering interesting and creative activities to all our young guests. On top of that, we highly appreciate your valuable comments for our team members' kind services who always strive to satisfy every need and provide a unique sense of authentic hospitality. We look forward to welcoming you again soon to our hotel. Best Regards, Athanasios Traskas Hotel Manager
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 27, 2024
It was the Best vacation ever! All The ford was very good escesially în taverna taverna and în The main restaurant. Everyone was helpul and Kind escesially maria from guest reratios. We defenetfly will come again!! The pools it was very beautiful and also clean.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 27, 2024
The pool was fine and clean The room IT could be better but îți was ok. All the staff was very good and kind escesially maria from guest relatios. The service was good and friendly. The aqua park was perfect The food in the main restaurant Was very good with deferent theme. We recomande!!
Guest User
Stayed in Sep 2024
Family
4.0/5
Very Good
Posted on Sep 27, 2024
It is a nice place for families, with a lot of distractions for kids: pools, disco, cinema and more. The beach and water are great. Doesn’t really feel like a 5 stars hotel, 4 is more appropriate based on the food diversity and room appearance. Beverages were available everywhere and you had everything to choose from. The staff is great, they are really nice and there to support you with everything. Maria (guest relations) was really nice and helpful when we needed to change the room.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 27, 2024
We had a nice experience this week at Oasis resort. We had the same experience the last year at Maron resort. The people working here ware very kindly with us. We receive a lot of help from Maria from relation department, she was speaking romanian.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 27, 2024
The room was right Aqua park its fantastic All the pools was clean and warm The staff was very kind and helpful escrsially maria from guest relatios The sea was perfect in september!!! The food in the main restaurant was good, with different theme. We recommed!!!
Guest User
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 26, 2024
Great location! See, food and verry nice staff! And 5 stars for Maria Guest public relations! 💯💯💯💯🥰🥰🥰 Aqua park is frendly for kids,and staff verry kind and profesionals. Is easy to arrived and 24 hours suport.The see is beautifull and beach bar