Maya Manor Boutique Hotel by KGH Group Reviews

Response from Property: Thank you so much for your review.We’re thrilled to hear that you enjoyed our prime location, attentive staff, and the value of our historic property.We also appreciate your honest feedback regarding our facilities. Maintaining the charm of a historic building while keeping things fresh is a top priority, and we’re continuously working on updates to improve our guest experience.We hope to welcome you back again soonRegards,Maya Manor

Response from Property: Thank you so much for your kind words about our garden and rooftop gym ,we're thrilled you enjoyed those spaces.However, we're truly sorry to hear about the cockroach sightings during your stay; that's not the standard we hold ourselves to, and we've alerted our pest control team to conduct an immediate, thorough inspection. We appreciate you bringing this to our attention and would love the chance to welcome you back for a flawless experience next time. Please feel free to reach out to us directly should you wish to discuss this further.Warm regards,Maya Manor Boutique Hotel

Response from Property: We are so glad you enjoyed your stay with us. It’s great to hear that you found our airport transfer convenient and our location near Thamel perfect for exploring on foot.We're thrilled you enjoyed the quiet atmosphere of our garden, the breakfast, and our rooftop gym. We look forward to welcoming you back to your peaceful home in Kathmandu soon.warm regards,Maya Manor Boutique Hotel

Response from Property: Thank you for the wonderful review. We’re glad you enjoyed our quiet location here in the embassy district and made use of the gym.We hope to welcome you back soon.Warm regards,Maya Manor Boutique Hotel

Response from Property: Thank you so much for the kind words. We are thrilled you enjoyed the beautiful views of Kathmandu and found your room to your liking. We look forward to welcoming you back soon.Warm regards,The Maya Manor Boutique Hotel

Response from Property: Thank you for sharing your feedback with us, and I am genuinely sorry for the confusion and frustration caused by our breakfast pricing and availability.We really appreciate you bringing this to our attention, and I hope we have the chance to welcome you back for a much smoother, hassle-free stay.warm regards,Maya Manor Boutique Hotel

Response from Property: Thank you so much for the kind words. It's great to hear you enjoyed the room amenities and had a good experience with our team. We can’t wait to welcome you back for another stay soon.Warm regards,Maya Manor Boutique Hotel

Response from Property: Thank you so much for your kind words and for choosing to stay with us whenever you are in Kathmandu. We are thrilled to hear that our booking process, room service, and responsiveness consistently meet your expectations.It is a pleasure to be part of your travels, and we will certainly share your appreciation with the entire team. We look forward to welcoming you back again soon.Warm regards,Maya Manor Boutique Hotel

Response from Property: Thank you for the fantastic review. We are so glad you appreciated the blend of luxury and history in our hotel. It's wonderful to hear that you enjoyed our well-preserved features and the freshness of our food, especially the Nepali coffee. Our team works hard to provide a delightful experience, and your kind words about our staff mean a great deal to us. We hope to welcome you back again soon.Regards,Maya Manor Boutique Hotel

Response from Property: Thank you for your review. We sincerely apologize for the unexpected change from the one-bedroom apartment to the junior suite due to renovation. We understand that finding out about this only at check-in was frustrating, and we regret our failure to communicate the change to you earlier.We are sorry for any inconvenience this caused and appreciate your understanding.with regards,Maya Manor Boutique Hotel

Response from Property: We're absolutely thrilled to hear you enjoyed your stay so much you extended it. It's wonderful to know our team's flexibility with your late flight and check-out was helpful, and that you appreciated our boutique atmosphere and breakfast. We strive to provide a clean and accommodating environment, and your kind words about our staff and location are truly appreciated. The complimentary meet and greet service aims to make arrivals smoother, so we're glad it was beneficial for you. We hope to welcome you back again in the future.Regards,Maya Manor Team

Response from Property: We are absolutely thrilled that you had a wonderful stay with us. It means a lot that you highlighted the friendly and helpful nature of our staff, the clean and comfortable room, and our perfect location.Thank you so much for the highly recommendation. We look forward to welcoming you back again soon.Warmly,The Maya Manor Boutique Hotel

Response from Property: Thank you for taking the time to share your feedback.We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the hot water issue and the air conditioning. We completely understand how frustrating this must have been and regret that we were unable to resolve the matter promptly or provide a room change immediately. This is not the level of service we aim to offer, and we are truly sorry it impacted your overall experience.On a positive note, we’re glad to hear that you enjoyed our breakfast, appreciated the airport pickup, and found our staff to be helpful your kind words will certainly be shared with the team.Please know that we have already taken steps to prevent such issues in the future, and we would welcome the opportunity to provide you with a more comfortable and seamless experience next time.Warm regards,Maya Manor Boutique Hotel

Response from Property: Thank you for your review.