If you’re young or planning to enjoy the nightlife, I wouldn’t recommend staying here. Throughout our stay, we constantly felt uncomfortable and as though we were being watched and judged rather than welcomed. We were later told by a member of staff that this was a “family hotel”, yet this was never made clear when we booked. Had this been advertised from the outset, we would have chosen accommodation that better suited the type of holiday we were planning. Costas, in particular, was rude, confrontational and patronising. We were spoken to aggressively after two friends walked us back to the hotel and were told, “I didn’t charge you a deposit because you told me you were good girls.” We found this comment completely inappropriate and unprofessional. I was also told off simply for returning to the hotel wearing a bikini while walking back to my room. I wasn’t causing a disturbance or behaving inappropriately, yet I was made to feel embarrassed and judged. No one else was around other than myself and my friend. The hotel also has a long list of rules and expensive fines, but these were hidden away in a drawer rather than being clearly displayed or explained during check-in. It feels unfair to expect guests to follow rules they haven’t been properly made aware of. Another disappointing rule was that no outside food or drinks were allowed in the rooms. We booked a half-board stay, and there wasn’t even an all-inclusive option available, so this restriction felt unreasonable. Guests should be able to bring back their own snacks or drinks without worrying about breaking hotel rules. Another issue was being woken at around 7am by cleaners shouting outside our room, which certainly didn’t make for a relaxing holiday. The food was bland, repetitive and lacked variety throughout our stay. The location is good, but unfortunately the customer service overshadowed everything else. We left feeling unwelcome rather than valued as guests. If this is intended to be a family-focused hotel, that should be made clear when booking so younger travellers and those visiting a party destination like Kavos can make an informed choice. Based on our experience, we wouldn’t stay here again.