Izu Imaihama Tokyu Hotel Reviews

Response from Property: Thank you very much for staying at Izu Imaihama Tokyu Hotel.We were delighted to read your comment that you had a “very, very nice experience.” It is especially rewarding to know that you were pleased with our hospitality, the meals at our restaurant, and the convenient access to the beach.We will continue striving to provide a comfortable and memorable stay for all our guests. We hope to have the pleasure of welcoming you back again so that you can enjoy the beauty of Izu in another season.All of our staff look forward to welcoming you again in the future.Thank you for taking the time to share your feedback.Izu Imaihama Tokyu HotelGeneral Manager

Response from Property: We sincerely thank you for your recent stay at the Izu Imaihama Tokyu Hotel. We are deeply grateful for your positive feedback on the hotel's location, especially its seaside setting and convenient access to the Kawazu cherry blossom viewing area. We also appreciate your valuable feedback regarding the slightly outdated facilities. We will continue to dedicate ourselves to the maintenance and improvement of our facilities to provide you with a more comfortable stay. We sincerely look forward to your next visit to Izu and your decision to stay at our hotel. Thank you for your valuable contribution. Izu Imaihama Tokyu Hotel – Manager

Response from Property: Thank you very much for staying at Izu Imaihama Tokyu Hotel.We are very pleased to learn that you were satisfied with the ocean view from your room, the smooth check-in process, and our parking facilities. Your kind words, especially your recommendation, are truly encouraging for all of our staff.We will continue striving to improve our services to provide all our guests with a comfortable and pleasant stay.Thank you very much for your feedback.General Manager, Izu Imaihama Tokyu Hotel

Response from Property: Thank you very much for staying at Izu Imaihama Tokyu Hotel.We are delighted to hear that you had an enjoyable stay with us. It is wonderful to know that you found the room spacious and comfortable for your group, and that you were able to relax while taking in the ocean view from your balcony.We are also very pleased that you enjoyed our public onsen and found it clean and comfortable. Your kind words about the onsen experience mean a great deal to us.Additionally, we are glad that traveling by car made your visit convenient and stress-free.We truly appreciate your kind feedback and look forward to welcoming you again on your next visit.Thank you for your review.Izu Imaihama Tokyu HotelGeneral Manager

Response from Property: Thank you for your previous stay at Hotel Izu-Imai Hama-Tokyu. We are delighted to learn that you were satisfied with the hotel's seaside location and surrounding environment. We are also very pleased that the hotel's shuttle bus to and from Kawazu Station was convenient for your travel. On the other hand, we sincerely apologize for the inconvenience caused by your failure to make a prior dinner reservation, resulting in both of the hotel's restaurants being fully booked. Especially given the limited dining options in the area, our inability to properly arrange your meal was a shortcoming in our service. In the future, we will strengthen our explanations and reminders regarding the need for advance dinner reservations, striving to provide guests with more thoughtful and meticulous service. We will also carefully consider your feedback on breakfast, continuously improving and enhancing the quality of our food to provide every guest with a more satisfying dining experience. We sincerely look forward to your next visit and providing you with an even more comfortable and enjoyable stay. Thank you for your submission. Hotel Izu-Imai Hama-Tokyu, General Manager

Response from Property: Thank you very much for staying at Izu Imaihama Tokyu Hotel.We also sincerely appreciate you taking the time to share your feedback regarding your stay.We are delighted to hear that you enjoyed the ocean-facing balcony and were able to watch the beautiful sunrise from your room. We are pleased that the cleanliness of your room and the comfort of the bed contributed to a relaxing stay.Regarding the air conditioner, we appreciate your understanding despite the minor inconvenience. We are glad that you were still able to enjoy the fresh sea breeze and the soothing sound of the waves, making your stay restful and comfortable.We look forward to welcoming you again on your next visit to Izu and hope to provide another memorable experience.Thank you very much for your cooperation with our survey.Izu Imaihama Tokyu HotelGeneral Manager

Response from Property: Thank you very much for your recent stay at Hotel Izu Imai Hama-Tokyu. We also sincerely appreciate taking the time out of your busy schedule to share your feedback. We sincerely apologize for any inconvenience caused by the lack of an elevator at Imai Hama-Kaigan Station. For guests with a lot of luggage, we recommend using the shuttle bus from Kawazu Station. We also apologize for any ambiguity in our explanations. We will further improve our guidance and explanations in the future to make it easier for guests to reach the hotel. Furthermore, we appreciate your honest feedback regarding the overlap between the shuttle bus operating hours during the cherry blossom illumination period and dinner hours. As this bus service is only available during certain periods, it may cause inconvenience to some guests. We have carefully recorded your valuable feedback and will use it as an important reference for improving our services and operational arrangements in the future. We will continue to strive to provide a more comfortable and enjoyable stay for every guest. Thank you for your valuable contribution. General Manager of Hotel Izu Imai Hama-Tokyu

Response from Property: Thank you very much for staying at Izu Imaihama Tokyu Hotel the other day.We sincerely appreciate your kind comments regarding your stay. We are very pleased to hear that you enjoyed our beachfront location, breakfast, public onsen facility, and the self-service laundry. Your words are a great encouragement to all of our staff. We are also truly honored to know that you wished you could have stayed longer and that you would choose our hotel again when visiting Kawazu in the future. We will continue striving to provide a comfortable and memorable stay for all our guests. We hope you will visit again and enjoy the nature and ocean of Kawazu in a different season as well.Thank you very much for your review.Izu Imaihama Tokyu HotelGeneral Manager

Response from Property: Thank you very much for staying at Izu Imaihama Tokyu Hotel the other day.We would also like to express our sincere gratitude for your kind words regarding our staff.We are especially delighted to hear your compliments about our front desk staff member, Ken. Your feedback will surely be a great encouragement to him.At our hotel, we are committed to continuously improving our services so that guests from both Japan and overseas can enjoy a comfortable and安心した stay.Your words, “We will definitely come back,” are the greatest encouragement for us.All of our staff sincerely look forward to welcoming you again in the near future.Thank you very much for your kind review.Izu Imaihama Tokyu HotelGeneral Manager

Response from Property: Thank you very much for staying at Izu Imaihama Tokyu Hotel the other day.We are delighted to read your kind comments regarding our self-service laundry and dryer, as well as the shuttle bus to the train station. We are pleased to know that these facilities contributed to a more convenient and comfortable stay.We will continue striving to provide an even more pleasant environment for our guests, and we sincerely look forward to welcoming you again.Thank you very much for your review. Izu Imaihama Tokyu HotelGeneral Manager

Response from Property: Thank you for your recent stay at Hotel Tokyu Imaihama, Izu. We greatly appreciate your high praise. We are delighted that your stay helped you relax after a long day. We will not be complacent and will continue to strive to build a hotel that our guests love. We hope for your continued support. We look forward to your next visit. Thank you for your message. Hotel Tokyu Imaihama, Izu - Manager

Response from Property: Thank you for your recent stay at Hotel Izu Imai Hama Tokyu. We are deeply honored by your high praise. We hope your stay helped you relieve your daily fatigue. We are delighted to receive your compliments. Your praise is the greatest encouragement to our staff. We will continue to strive to create a hotel that our guests love, and we sincerely hope for your continued support. Thank you for your message. Hotel Izu Imai Hama Tokyu Manager

Response from Property: Thank you for your recent stay at Hotel Izu-Imai Hama-Tokyu. We are honored by your high praise and delighted to know that you were satisfied with your stay. Thank you for your valuable feedback on the swimming pool. We will take your feedback seriously and discuss it internally to provide you with the best possible service. We look forward to welcoming you back to our hotel at any time. Thank you for your message. General Manager, Hotel Izu-Imai Hama-Tokyu

Response from Property: 感謝您此次入住伊豆今井濱東急酒店。非常感謝您對客房的寬敞、優美的景色以及美味餐食給予的讚賞。得知您度過了一個舒適的時光，我們深感欣慰。另一方面，對於酒店周邊環境給您帶來的不便，我們深表歉意。由於酒店位於自然環境之中，夜間周邊會比較昏暗。今後我們將加強相關指引，並進一步提升安全方面的服務，以便讓賓客能夠更加安心地度過美好時光。今後我們也將繼續努力，不斷提升服務品質，為每一位賓客提供更加滿意的住宿體驗。感謝您的寶貴評價。伊豆今井濱東急酒店 總經理