Ibis Kayseri Reviews
Ibis Kayseri
Alsancak, Kocasinan Blv. No: 161 D: 2, Kocasinan, Kayseri, 38110, TürkiyeView hotel details
Check available rooms for your travel dates
We Price Match
Guest Reviews of Ibis Kayseri
8.4/10
Very good
88 review
Verified reviewsLocation8.5
Amenities8.0
Service8.5
Cleanliness8.6
Filter by:
Sort by:
All reviews(88)
Positive reviews(82)
Reviews with photos/video(16)
Clean and tidy(23)
Great service(16)
Easy to get around(13)
Close to airport(13)
Awesome stay(11)
Awesome rooms(11)
Delicious breakfast(5)
Negative reviews(6)
Heao
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Nov 2025
Traveling with friends
7 review
Very good
Posted on Dec 29, 2025
Close to Kayseri Airport. The front desk can help arrange a taxi, but the soundproofing isn't great.
Original textTranslated by Google
sobirgafur
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Jan 2025
Family
20 review
Posted on Feb 8, 2025
Very bad hotel !
I thing if Ibis - that mean the good quality and standart, but not. Next time i will not choose the Ibis.
Guest User
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Sep 2025
Couple
3 review
Outstanding
Posted on Oct 28, 2025
Very nice and coordinative staff thank u
Guest User
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Oct 2025
Couple
3 review
Posted on Jan 28, 2026
Location good service not so great
Kayra Cangoz
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Nov 2024
Family
17 review
Amazing
Posted on Dec 29, 2024
The location of the hotel was great. We didn’t had breakfast but It looked really nice. There was plenty of choice. The room was spacious enough. It was a good hotel according to Its price. There is free parking. There is EV charging in the next hotel.
Response from Property: Dear Guest,
Thank you for sharing your views about your stay at Novotel Kayseri. It is always very important for us to know the positive views of our guests.
We would like to state that we will share your positive comments about our services with our team. Knowing the positive views of our guests about our services, which aim to take guest satisfaction to the highest level, always encourages us for new initiatives.
We would like to thank you once again for sharing your views about our services with us and we would like to state that we will be happy to serve you again on another trip.
Best regards,
Nedim BAHAR
Novotel & ibis Hotel Kayseri
General Manager / General Manager
oscar reza
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Nov 2025
Family
1 review
Outstanding
Posted on Jan 30, 2026
lumayan not bad
One Country at a Time
Room With 2 Single Beds Equipped With The New Bedding
Stayed in Sep 2023
Business traveler
16 review
Very good
Posted on Oct 15, 2023
I didn't get off to a good experience as the WiFi signal was poor and the room floor and corridor outside were dirty. However, after having spoken with Mustafa, the hotel manager, everything was fixed within an hour, which was much appreciated.
The rest of my stay was perfect, the room was really comfy and practical and quiet and I slept really well on the bed. The food available was well priced and catered to vegetarians and there was a taxi always waiting outside.
The location is ok. If you don't have a car the area is very polluted to walk in as it's on a motorway and very built up but there is a nice garden outside to relax in. The receptionist was always smiling and helpful, very polite.
Response from Property: Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management
Guest User
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Jun 2024
Family
1 review
Posted on Jul 7, 2024
Be careful, they took my money! everything is bad!
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nedim BAHARNovotel & ibis Hotel KayseriGenel Müdür / General Manager T. +90 (352) 207 30 00F. +90 (352) 207 30 10
Guest User
Room With 2 Single Beds Equipped With The New Bedding
Stayed in Apr 2024
Business traveler
18 review
Posted on Jul 11, 2024
İYİ İYİ MEMNUN KALDIK
Response from Property: Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management
Guest User
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Dec 2023
Business traveler
13 review
Very good
Posted on Jan 28, 2024
Clean place. Service also good
Response from Property: Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management
Guest User
Room With 2 Single Beds Equipped With The New Bedding
Stayed in Jul 2023
Business traveler
4 review
Amazing
Posted on Aug 12, 2023
İT WAS VERY COMFORTABLE .
Response from Property: Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management
Guest User
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Feb 2025
Family
6 review
Great
Posted on Mar 12, 2025
The hotel is clean and warm. There were two of us - me and my daughter. Very expensive breakfast (it's all designed for Europeans, but for us - Russians - it's expensive - 1200 rubles per person). We stayed in Kayseri, Ibis, and went skiing in Erciyes. Transfer from the hotel to Erciyes is 350 lira per person per day. It was expensive for us. The hotel said that there is no public transport from Kayseri to Erciyes. Of course, this is not true. We found a minibus, there and back 120 lira / person.
Original textTranslated by Google
Guest User
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Dec 2024
Family
13 review
Great
Posted on Jan 26, 2025
This hotel is in a great location, close to many places, including the airport. It is clean, hygienic and quiet, with a very high occupancy rate. If you like simple, clean and convenient accommodation, you can choose this hotel.
Original textTranslated by Google
Guest User
Room With 1 Double Bed Equipped With The New Bedding
Stayed in Nov 2024
Family
1 review
Great
Posted on Dec 29, 2024
The central location of the hotel and the cleanliness of the rooms were ***et good. We left the hotel satisfied.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your views about your stay at Novotel Kayseri. It is always very important for us to know the positive views of our guests. We would like to state that we will share your positive comments about our services with our team. Knowing the positive views of our guests about our services, which aim to carry guest satisfaction to the highest level, always encourages us for new initiatives. We would like to thank you once again for sharing your views about our services with us and we would like to state that we will be happy to serve you again on your next trip. Best regards, Nedim BAHARNovotel & ibis Hotel KayseriGeneral Manager / General Manager
Leo11
Room With 2 Single Beds Equipped With The New Bedding
Stayed in Oct 2024
Family
5 review
Amazing
Posted on Jan 15, 2025
Good place, excellent location, very good cleaning, convenient parking and modern and clean facilities. The rooms are very good too. The only drawback is that the access card did not work and they had to change it twice.
Original textTranslated by Google