Jl. Pluit Selatan Raya No.1, RW.9, Pluit, Kec. Penjaringan, Jkt Utara, Daerah, Kepulauan Seribu Regency, Jakarta, Special Capital Region of Jakarta, 14450, IndonesiaView Hotel Details
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Aston Pluit Hotel & Residence Guest Reviews
4.1/5
Very Good
243 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.2
Cleanliness4.0
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All reviews(243)
Positive reviews(227)
Reviews with photos/video(57)
Awesome stay(42)
Great service(23)
Delicious breakfast(19)
Large rooms(13)
Convenient location(12)
Easy to get around(8)
Near shopping area(6)
Average sound insulation(5)
Negative reviews(16)
Jaime96
Deluxe Double Room
Stayed in Sep 2024
Business travelers
23 review
4.2/5
Very Good
Posted on Sep 24, 2024
Good location . Easy to get transport grab room is clean and aircond with cold. Very stratified
Staff helpful .
Breakfast not much choice like normal rice and breakfast
Suitable for traveller and business travellers
NadyaMcMc
Deluxe Double Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Enjoy the pool in this hotel. Very nice, but the security are rude
Anonymous User
Deluxe Twin Room
Stayed in Apr 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on May 14, 2024
Room is ok, super spacious, breakfast is ok, we stayed during eid fitr, so many indonesian food at that time, there are pool, gym, and other facilities. Will be back for family or friends staycation.
Response from Property: Thank you for your detailed review. We are delighted to hear that you found the room super spacious and that the breakfast met your expectations. It's great to know you enjoyed the variety of Indonesian food during Eid Fitr. We're also pleased that you appreciated our pool, gym, and other facilities.We look forward to welcoming you back for your next family or friends' staycation. If you have any further suggestions or feedback, please feel free to let us know. We are always committed to improving our services to provide an even better experience for our guests.Thank you again for your feedback.
zhaohema
Deluxe Premier Double Room
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 12, 2024
Room was all right and the breakfast was great. You might be woken up at 4am in the morning cause there was a đď¸ near the hotel
Anonymous User
Deluxe Twin Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on May 22, 2024
Good place to stay đđđđđđđđđđđđđđđđđđđđđ
Response from Property: Thank you for your review. We are delighted to hear that you find our place a good place to stay. Providing a comfortable and pleasant living experience for our residents is our top priority.If you have any further suggestions or feedback, please feel free to let us know. We are always committed to improving our service quality to ensure a better experience for you and all our residents.Thank you again for your feedback.
Oei
Deluxe Double Room
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Enjoy to stay at this hotel but the toilet much clean more
Your BestMates
ASTON Suite
Stayed in Jul 2024
Business travelers
63 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Easy access to the muara karang & surrounding area, close to some food court
Response from Property: Thank you for highlighting the convenience of our hotel's location. We're pleased to hear that you found it easy to access Muara Karang and the surrounding area, and that you appreciated being close to food courts. We strive to provide a convenient and comfortable stay for our guests. If you have any other feedback or need assistance with anything else, please let us know.
Heri
Deluxe Double Room
Stayed in May 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 8, 2024
The room is clean and the service is good. Food quality is nice and there is variety.
Response from Property: Thank you for your feedback. We're pleased to hear that you found the room clean, and that the service was good. We're also glad you enjoyed the nice food quality and variety.Maintaining cleanliness, providing excellent service, and offering a variety of high-quality food options are among our top priorities.If you have any further suggestions or feedback, please feel free to let us know. We are committed to continually improving our services to ensure that every guest has a pleasant and satisfying stay.Thanks again for your review.
Cindy Felicia
Deluxe Double Room
Stayed in Sep 2023
Travel with friends
1 review
4.5/5
Great
Posted on Sep 17, 2023
A little shocked because there is no telephone but instead they used google device which is new to me h
Guest User
Deluxe Double Room
Stayed in Jun 2024
Family
2 review
3.5/5
Posted on Jun 19, 2024
Breakfast and room ok. Location near to shopping mall, can take grab.
Response from Property: Thank you for your review! We are pleased to hear that you enjoyed our breakfast and found the room satisfactory. We're glad our location near the shopping mall and accessibility via Grab added to your convenience. We look forward to welcoming you back soon.
Guest User
ASTON Suite
Stayed in May 2024
Business travelers
4 review
3.2/5
Posted on Jun 22, 2024
Service is good but the rooms are bad, especially when you booked a suite.
Response from Property: Thank you for your feedback. We are pleased to hear that you were satisfied with our service, but we apologize for the issues you experienced with your room, especially given that you booked a suite. We take your comments seriously and will address these concerns promptly to improve our guest experience. We hope to have the opportunity to serve you better in the future.SincerelyMuhammad KholidFront Office Manager
Ann413
Deluxe Double Room
Stayed in Dec 2023
Business travelers
62 review
5.0/5
Outstanding
Posted on Dec 12, 2023
Near to Chinatown and airport
yulie_ang
Deluxe Double Room
Stayed in Dec 2023
Business travelers
15 review
4.0/5
Very Good
Posted on Jan 1, 2024
I was given a smoking room and i didnt like it. Asked for another room but it was full. Overall the hotel was okay...
Guest User
Deluxe Double Room
Stayed in Jun 2023
Family
13 review
2.5/5
Posted on Jun 28, 2023
The water not good,
The rooms look very dirty
Just the lobby looks good but inside is a total no for me
It has no value for the money paid. I regreat booking the hotel
Guest User
Deluxe Double Room
Stayed in Nov 2023
Family
12 review
2.7/5
Posted on Nov 11, 2023
Huge and nice studio room. But seems old and dirty, but they have Google home tho.