Only complaints we encountered were these;
Cleanliness of the room, they only made your bed and replaced towels that’s it and often times didn’t replace all they grabbed to clean. For example a comforter was missing, and robes were gone for several days.
We were upgraded to the partial ocean view room from the guest houses and the room we got had a view of the parking lot on the first floor facing north from the south side of the island. Not what we expected.
Overall though the hotel was friendly, and had some amenities. Keep in mind for each full day you are there you get charged an additional $55 for a resort fee with a $5 amenities fee as well. Why that’s not included in the room price is beyond my thoughts. The resort was walkable, and the breakfast that was included was a real breakfast and not a continental breakfast. We will be back with a better room placement for sure.