Kigali Marriott Hotel Reviews

Our stay at Marriott Kigali was wonderful. The room was spacious and offered a great view of the city. The hotel is well-maintained, elegant, and comfortable. The service was excellent, and the staff were friendly, attentive, and welcoming throughout our stay. The breakfast buffet also featured a wide variety of delicious options to suit different tastes. We thoroughly enjoyed our stay and would highly recommend it to anyone visiting Kigali.

One of the best hotels in Kigali city center. It's a bit far from the airport, but the breakfast spread is fantastic with a huge variety of options.

Such an amazing stay! Can’t wait to come back!

Very nice hotel, service and great location. I could improve on food menu but overall very good, clean, vibrant place.

Excellence service! The manager Anna is superb, professional, and make my stay feel welcomed. Thank you!

Rwanda is home to five Top 300 luxury hotels, out of these five stars hotels 2 are Top 50 Luxury resorts located outside Kigali. Kigali Marriott along with the other two 5 star hotels in Kigali edged their way into the very exclusive Top 300 hotels Global list. Despite not having the most expensive franchise brand they earned it by the genuine attentive friendliness of the employees (quality + quantity), the street where the hotel is located is beautiful and meticulously clean, safe to walk at anytime. The food at all hotel restaurants is very appetizing even if you are thinspo. The water pressure and quality is perfect both in Shower and Tub, the curtains, linen, robes, and towels are very clean. In Kigali Marriott you feel the permanent undetected presence of a Great person a guardian angel...Whose priority is to keep everything perfect ...this always a good sign of Great Luxury Hotel 👍 If you are fortunate to afford Living in Kigali Marriott while in Rwanda 🇷🇼, do it...You will be welcomed by smiling Anna or of her equallybattentive peers at reception every morning!... If you want anything...anything at all..feel free to ask the conceirge desk and they will eagerly make it happen! The food is tasty as I mentioned this already... I have no photos of unengaged food... Good food triggers impulsive outbursts 😊

Great location, service, cleanliness, staff and rooms

Comfortable and pleasant stay. Very responsive and helpful hotel staff.

Wonderful stay at this hotel

Good hotel and very clean

Convenient transportation and complete hotel facilities

This is the absolute worst Marriott I've ever stayed at. From the service and cleanliness to the character of the hotel staff, it's the worst of the worst! They don't refund deposits, collude with taxi drivers outside to rip off tourists, and I waited 2-30 minutes for a spoon and cup at breakfast, even after asking countless times. I was wondering if they were forging spoons fresh in their kitchen, otherwise why would it take so long?

The service is very good, the room is very clean and hygienic. It is one of the best hotels in the area. After choosing for a long time, I feel that there is no better choice than Marriott. It is worth going again

Very good, luxurious facilities, rich dining, excellent location.