Ubumwe Grande Hotel

Clean and tidy room. Good coffee. The breakfast is not good enough

The location is convenient, the environment is quiet and lively, many dining options nearby, the service is very efficient and the security is tight to give travelers a sense of safety. I will definitely come again.

The Hotel is amazing, The service is Excellent. We Highly recommend.

The staff was very helpful, assisted with travel arrangements to Musanze. The rooftop restaurant was great...had live music on Friday night.

Excellent services

Very gud

Stayed at Ubumwe Grande Hotel for a week and will give it a good review because of the staff at the restaurant particular Divin, Danny, Herve, Bonaventur and Tete. They are really great and hospitable staff who made our dinner enjoyable. However, on the side of the hotel room, you can see mold in the shower and it will be great to get them out so the rooms continue to have the best quality.

A comfortable stay but is not worthy of 5 stars. Rooms are spacious and clean. Roof top terrace gives a lovely view over Kigali and the food and cocktails in this restaurant were good. We had issues upon check in and check out. The water was consistently cold for a shower, electricity was intermittent and frustratingly even the basics of asking for an iron and ironing board got lost in translation and were not forthcoming. Breakfast was nothing more than average. Building works opposite the hotel were disruptive to sleep and commenced very early in the morning, even on Sunday! Hotel was more suited for business clients than holiday makers.