Peppers Salt Resort & Spa Reviews

Amazing resort in a stereotypical tropical resort setting. The breakfast buffet was very average as far as 5 star resort buffets go, and 2 of the pillows in the room had stains on them which wasn't a great look for a 5 star resort, or any resort for that matter.

The whole experience was brilliant! The resort was quiet due to Covid, which meant we had the whole place almost to ourselves. We got a brilliant upgrade and the room with gorgeous. Thank you so much

Nice luxurious rooms with nice furnishings and a very comfortable bed! The Lagoon swimming pool is very nice also! Will stay again!

Bit slow checking in but room and amenities were great. Gd ambience. Great feeling about the place. Definitely going to return

Worse experience. Look elsewhere first. Kicked out of our room one day prior to our departure as the owner wanted the room. I was offered another room; however, we did not want to pack to unpack again, so I was provided a refund for that night as it essentially had ruined our time away, so we just wanted to go home. 14 days later still chasing our refund! We have had to chase the hotel after they took our bank details amount, etc., and said it would be fixed.

Overall good, areas that need attention: bar staff (40 mins from order to ready for a cocktail despite it not being too busy and having what seems like plenty of staff), shower water pressure was worst of any hotel I’ve stayed at, and lacking room charge around the resort….

When we checked in our room wasn’t ready , had no clean beach towels and was next to a room that had smokers in it and the key stopped working half way through the night. The staff we’re understanding and gave us a late check out , complimentary drinks , an upgrade on our next visit along with a free breakfast. When you stay at a resort things can go wrong but what makes the difference is the service they provide and in some cases the compensation when they miss the mark.

The pillows and the bed were the best! It was sleeping on a cloud. Lovely place, will definitely stay again!

The girl on the desk was rude, unhelpful, and made me feel like I was putting them out by trying to stay there

The spa in the room which was fantastic, overlooking to the pool area. The only thing i didnt like was the dual entry area as it was noisy when the neighbours would come and go with doors banging. Regards Sharlene

The service level was lower than I had experienced previously at this hotel - this was my third stay in 3 years. There was no restaurant on site, the queue for check in, breakfast, bar service etc was so long each time it became very frustrating. Left the breakfast queue one morning after waiting 20 minutes to be seated and missed my included meal. The staff were inattentive and there was no room service available.

Property was overall good however noisy aircon units were a problem. We were eventually moved and promised compensation for the inconvenience but it was never forthcoming.

I was a bit worried seeing other reviews but honestly our stay was absolutely amazing, the only negative thing I have to say is any drink with the word "Bam Bam" in it avoid at all costs unless you love the taste of metho 😂 and our floorboards in our room must of had some water damage at some point as it bubbled in most of the kitchenette area and front of the bathroom, everything else was absolutely amazing and super relaxing, spa bath was awesome, plunge pool was super cute and really pretty at night, restaurants in the area were to die for and the staff were absolutely superb, we're thinking about heading back next year!!!!

The two doors one had to open to enter the room. Could perhaps the first door into the small vestibule between two apartments be removed. It is very strongly hinged to automatically close with a loud bang which sometimes could be disturbing. Is the second door for added security? If so is it really necessary ? Surely about 99 per cent of properties have a single locked door from public areas for security.