Staff was very pleasant and helpful. Our room was comfortable, with a good mosquito net over the king-sized bed. Good thing because there were lots of mosquitos, so near the Lake. Pillows were comfortable as well. There was a nice mirror in the room, which is a little unusual, a straight chair and an easy chair, plus a nightstand. Nice wardrobe with some drawers. The shower was a problem! It was slick (not unusual) but the controls were set so high that I couldn't have reached them without a stepstool. My husband could, but not really comfortably. The water was hot and pressure was good. They did bring a clean towel every day, but we had to ask for a bathmat and more than one towel. Every time. A nice hot-pot on a little table by the door, but no plug near it. 2 cups, sugar, a spoon, and 3 packs of instant coffee. 3. Got more, just had to ask. A very nice dining room with good food; we had breakfast and dinner every day we were there. The 2nd morning we asked if the bread could be toasted, and they cooked it in a panini maker for us. :-) Another big table with chairs just off the front reception area, which had comfortable couches and a pleasant view of the front. We played games at that table every evening. Just off the restaurant area is an open courtyard with tables and chairs where you can eat or just sit and visit. Kisumu is really not a tourist town, and we felt very fortunate to have such a nice hotel.
