The first Ritz-Carlton Reserve in China, the sixth Ritz-Carlton Reserve in the world.A Ritz-Carlton Reserve in Jiuzhaigou, a magnificent rare estate.Situated adjacent to the UNESCO World Heritage Site of Jiuzhaigou, setting apart from the world, creating a fully immersive ultra-luxury experience to experience collectors by connecting to people, nature and indigenous essence of local culture.
"My unforgettable six-day stay at Risai Valley concluded with two glasses of Perrier Jouet. From Butler Jasmine's traditional Hada welcome to her personal send-off after her night shift, my entire stay was as flawless and radiant as the golden wheel knot she gifted me upon departure.
The hotel confirmed my reservation a week prior to my arrival, and the butler created a WeChat group for me the day before. As an introvert like myself, who prefers minimal disturbance, Jasmine seemed to intuitively understand my preference. Throughout my stay, beyond necessary reminders and immediate responses to my requests, the butler group ensured interference was kept to a minimum.
Upon arriving at the hotel and entering the grounds, my first impression instantly brought back memories of Hoshinoya Karuizawa years ago. Both share a harmonious integration of man-made landscapes with natural backdrops, devoid of any awkward juxtapositions or artificial embellishments. This made me entirely content exploring the grounds throughout my stay. Later, I began to appreciate their distinct characteristics: Hoshinoya's abundant water features lend it a softer elegance, while Risai Valley Secluded Resort's dominant elements of wood, stone, mountains, and forests, combined with its Tibetan-Qiang essence, create a blend of strength and grace, resulting in a rugged yet beautiful grandeur.
Jasmine meticulously introduced me to the room's design, structure, and thoughtful touches, allowing me to truly appreciate Master Jaya's integration and interpretation of ancient Eastern civilization with modern concepts. Her narrative clearly conveyed her identification with and pride in the hotel's philosophy. As she spoke, it felt as if she were proudly showcasing her own home, not just her workplace.
I've stayed at many excellent, even top-tier, hotels in China with superb hardware (including scenery and facilities). However, the exceptional experience at this secluded resort stemmed not just from its hardware, but even more so from its meticulous attention to detail.
On the day of check-in, it was relentlessly rainy and only 6 degrees Celsius. Immediately after I settled in, Jasmine arranged for staff to bring me a pot of warm ginger tea.
Noticing that I often read in my room, housekeeping placed a delicate ******* bookmark on the coffee table.
On the only half-day I left the property to visit Jiuzhaigou, Jasmine asked me on my way back if I'd like a bubble bath drawn in advance, and also prepared a steam eye mask to help relieve my fatigue.
After my first spa session, upon learning I liked agarwood essential oil, the manager specifically instructed the therapist to use it again when scheduling my second session.
At Bori Muju, seeing my indecision over meal choices, the staff proactively offered the menu from Montagna (another restaurant) and thoughtfully provided different flavored chili sauces for me to try with my meal.
Upon learning I liked the hotel's special bath salts, not only did housekeeping replenish several jars, but Jasmine also thoughtfully included two extra jars in my farewell gift.
Encountering any staff member on the grounds, I was always met with warm greetings and courtesies, as if they were welcoming friends and family...
It was these thoughtful details and care that made this getaway so delightful and perfect.
My stay was almost impeccable. If I had to find fault, during peak periods, the hotel's breakfast buffet opens multiple sections, offering a wide and clear selection. However, on regular days, there's only one breakfast serving area. While categories are consolidated, items like milk still need to be requested from staff, and the breakfast set menu isn't always proactively offered.
The quality of breakfast items like European breads and baguettes could be improved; however, the complimentary pre-dinner sourdough rye bread was truly delightful.
For the complimentary afternoon tea set, both the yak meat scones and plain scones were excellent. Other French desserts, however, were a bit too rich for my taste.
If the SPA's primary focus is sound healing with singing bowls, I personally believe the background music should be turned off to achieve a purer therapeutic experience.
Of course, these minor points don't overshadow the overall excellence. As Jasmine explained to me, 'Risai' means 'village' in *******. The hotel aims to integrate itself into the local ******* villages like one, and for its guests, beyond providing a unique secluded experience, it hopes they feel like they've returned home, becoming cherished members of the Ritz-Carlton family of ladies and gentlemen."