Guest User
September 25, 2021
We had booked during the 2020 holiday season for 4 people (2 adults + 2 children). We are 5 but each time we add 1 extra bed on site, which we thought we were doing here. (and really we travel a lot it has never been a problem), we had just done it in the east of Zanzibar the week before and without any worries. Arrived at the hotel, we were attacked by the lady at the reception and then by the chef who kept repeating to us "You are 5 !! you are 5? ", even though at first glance the hotel does not we had no more at all, yes yes we confused when booking with the kinwenga hotel which is glued and which is magnificent. After discussion we preferred to lose our 800€ reservation rather than stay here, I even wanted to send an email to tripadvisor because they had put the hotel at the top of the list and really for the price of the night it does not deserve it no way. So we found ourselves without a hotel, without a commercial gesture, in the middle of a festive period with our 3 children. We didn't visit the bungalows but the swimming pool seemed dirty, so there was no room for swimming, no really, I wouldn't recommend this hotel to anyone.
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