Sunis Elita Beach Resort Hotel & Spa

**Hotel Rooms:** The descriptions of the hotel rooms online are inaccurate. We asked for a connecting room, assuming that these are two separate en-suite rooms with a door between them. However, we ended up with a family room that consisted of two rooms sharing one bathroom. One room had three beds in it, making it less spacious, so we had to live out of suitcases as there was not much storage space. We also asked for double beds, but the reception told us that they don't offer double beds at all. Instead, they are two single beds put together. How is that 5-star? We stayed all the way back in Villa Acacia, and the room decor was extremely outdated, giving off a 1970s honeymoon vibe. The furniture was clearly eroding and not replaced. Definitely not 5 stars at all. This is the first time we have been to a hotel with no kettle and tea/coffee-making facilities. On a more positive note, staying in the villas was peaceful, surrounded by beautiful gardens, and we had a lovely balcony. The mini-bar was replenished daily, and the cleaning staff in our villa were absolutely lovely and kind humans who greeted us warmly. We were also told that there is a buggy to take us around the resort. This is not true. There is only one which is hardly available. It takes around 15 minutes from out villa to the main part of the resort. This is not a problem for us but don't misrepresent services please. **Beach:** This private beach is not sandy; it's a very pebbly beach full of rocks. One of us got cut a few times, and the waves became quite harsh at times, so you have to be careful. It was very difficult to find loungers as the beach got crowded very early. The mattresses for the sun loungers were eroding and outdated, and the towels were even worse—major discoloration. We've been to better private beaches. **Food (Main Restaurant):** The food was tasty but not amazing, with repetitive options. Flies were everywhere which puts you off the food and it was quite chaotic. We grew bored after 4 days. They had a lot of food variety, but the quality was poor. It would be better to focus on quality over quantity. **Food (A la Carte):** You have the option to eat at a restaurant for free if you stay for a certain number of nights. This was definitely the worst part of the holiday. The resort should not offer à la carte dining and instead focus on their main restaurant. We went for Italian cuisine. We walked to our table, which had the most stale bread, resembling rocks from the sea. We asked for it to be replaced, but the waiter didn't know what to do and blamed the AC. This was not Italian food; it seemed like food from the buffet put together. Please do not label this as an Italian restaurant because it wasn't. The service was lovely, however, and the waiters were very kind and attentive. **Entertainment/Animation Team:** We have mixed opinions regarding this team. Some members were quite disrespectful to women, asking them to go clubbing and trying to flirt, wh

It was the best time of my entire life. Food was yummy and healthy. Staff were nice and kind. There was always something to do and the activities were great fun. Everything felt like home. In one week, I had experiences that I will never forget for the rest of my life.

One word that would describe this place is amazing. As soon as we arrived, we saw so much greenery, so many good and sincere people who warmly received us at the reception. We were very pleased with the room, two separate rooms, air conditioning, drinks in the room, what more is needed, right. The restaurant's food is great, really extremely tasty, I didn't have time to taste much of everything, but the taste of the food really surprised me, I ate less desserts, but I also did not resist a few sweets. There was a very good time by the pool, all practically the day there and we spent what we wanted to bring to drink, picked up snacks and had a good, fun time. About animators, I had read various comments before arriving that they were among the inferior ones, with whom I can categorically disagree, because for me they were personally the best and warmest people who tried to cheer up each of us, to involve in various activities that were definitely not lacking in this hotel. Very warm and pleasantly sociable staff. And about the amphitheater, I can also say that I was a little bit sad because I didn't go to it every day because I thought that somehow or not to like or not be interested, but I went to it for the last two days and what can I say is that all those days during which I did not go to the amphitheater I lost a lot, because the performances were super fantastic, so I made a big mistake that I didn't go every day. Great respect for whoever leads the animators and makes such cool performances 🤍.

The hotel does not deserve 5 stars, at most 4. Bathrooms in need of renovation, service average. Cats crawling into the room through open balconies. The animators are weak, doing their work from the off. At the canteen constantly dirty, unwashed plates. The hotel area itself OK, lots of greenery, swimming pools OK. Food good.

So we have mixed feelings about this hotel. We have been to turkey 5 times and this is the only one we wouldn’t recommend. It’s hard to believe it’s a 5 star. We stayed in the family room/villas at the back of the hotel. Very dated and not cleaned very well at all. We did not get the same service as the in-laws got in the main hotel. There was a ball of hair and dust in the bathroom on the floor the whole stay. I left it there on purpose to see if they washed the bathroom floor like we have witnessed in other hotels. And we did have to take some coffee cups to the hotel room for Morning drinks as there are no tea and coffee making facilities in the room. The cups were there for 3 days. Normally we have had beds made up. Floors mopped and cups cleared but this did not happen. There was a lot of dust and hair everywhere. We got the daily token bin empty and that was about it. So to see photos on here of lovely beds made up and clean rooms is upsetting as we did not get that service. I had to request an extra bed as I have 3 teenage children and they were expecting 2 of them to share a double bed. The family rooms are very very small with little space for clothes. We basically lived out the suitcases. Some of the staff were lovely and polite and others quite rude. The entertainment team were great my kids loved being apart of that but my 14 year old was left out a bit as was too old for kids club and not old enough to do archery. Water polo etc. we got told they cater for teenagers but only in summer holidays. Which was disappointing given the size of the hotel and how busy it was. They also use disposable plastic for around the pool rather than heavy duty reusable cups. Which to me is a huge issue with the currrent environmental issues. The cats were also allowed in the restaurant to beg and jump around tables we have stayed in many a turkey hotel ans although the stray cats very affluent they have not been able to go into the eating areas. The smoking areas are also bigger than the non smoking areas so if you like the smell of smoke whilst eating your breakfast pancake then this is the hotel for you. The food generally has a good choice though and did taste lovely. But the turn around of clear tables and getting cutlery and drinks was slow. It’s not an awful hotel and I had a good time with my family. But given how much I paid for a 5 star was disappointing. We have stayed in Antalya before as well as dalaman and bodrum. This hotel seems to be a bit far out with not much close to it. We stayed in side town last time and that had more going on within walking distance. If you’re looking for a 3/4 star hotel then this is ok but given the experience and service we have experienced before in other 5 stars this was disappointing. We befriended the bar staff and made best of what we had and they helped us enjoy our stay. There were a few nights with rowdy large groups late at night and security didn’t seem too bothered but I guess you go on holiday to

Very friendly staff (especially Suleyman) Fun entertainment and good facilities. Food was great. We enjoyed the water slides and the beach was also very nice. Would definitely come again. Cleaners kept the room nice and clean :)

We spent 10 nights at the resort in mid June as a family of 3 (1 year old) and had a truly great time. Here are couple of areas I feel are worth mentioning: Rooms- Basic, but comfortable. Sea view side not recommended for light sleepers due to late night music. Food- Delicious, wide variety of both local cuisine and international dishes (burgers, pasta etc. ideal for the children); fresh fish, grilled meat and a large salad bar (24/7 food available- Times attached). Entertainment team- This team deserves a lot of credit. With a morning and afternoon pool warm up sessions they really bring a buzz to the hotel with dancing and activities. A special mention to Mete & Suleiman who are super friendly and welcoming. Sports activities- Run by the Ents team there’s a variety of sports for all the family, archery, volleyball etc. (adults and teenager sessions- timetable attached). Family Friendly- With a designated children’s pool and activity centre there is plenty for young children to do. Shows/Live Music- there was a wide range of evening shows including Acrobatics and Dance shows along with Live bands and Karaoke. Desserts/Patisserie- Exquisite cakes available throughout the day along with fresh fruit and the bonus of pool side ice cream and waffles (at selected times). Staff- Courteous and for the large part helpful (some Google translations were needed), but a special thanks to Ismail and the team in the restaurant who always went out of his way to ensure we were comfortable. Pool- Large pool for all ages and 3 children’s slides. Beach- mainly pebbles with some sand is comfortable with ample sun beds, shade, a small beach drink hut and restaurant (100m away). Transport- The hotel is a 1-1.5 trip from Antalya airport. Return private taxi (via 3rd party) approx €100 return. Cheaper buses available. Side Trip- A must see excursion, 2-3 hours duration to complete during your stay to visit the 2000 year old ruins. Sunset hours recommended. 2 bus rides (Approx 45 min, 4 euro return) to Manavgat then Side, or a 25 min cab ride (50 euro return). **Suggestions for the hotel** - Use of 200ml plastic water containers should be replaced with the 500ml bottles to reduce amount of waste - Aside from the limited service of Turkish coffee, the hotels coffee machines need upgrading. - We had a negative experience with the photography man whereby we stated our requirement of a few beach family photos, instead we were given a “photoshoot” in 2 locations and tried to be up sold an extortionate package. - Water sports (supplied by what I assume is an external provider) are overly priced and means activities such as the Jet ski and Ferrari speed boat are hardly touched. - Internet speeds aren’t great - Mexican A La Carte could be improved greatly. - No alternative milks are available, we had to travel into Manavgat to find Soya milk. - Spa Massage- Needs to be more sound isolated, relaxing music would be a bonus.

Amazing Hotel! We had the most amazing time, quick and efficient check in when we arrived at 5am. Room was clean and a good size not in the main building which was nice only down side was the shower was barely warm every evening and the outside balcony could do with a repaint as it was peeling off but it’s small issues. Food was good quality and was delicious with a good verity of British foods, Turkish and seafood.Good amount for kids or picky eaters. Cakes and ice cream were also unreal! Only thing to fault was it was hard to get served drinks at dinner we often had to go up and ask or we wouldn’t get. On the other hand the lobby bar staff were so efficient and were great every night. The entertainment team were amazing! Everyone came and said Hello or invited you to come try some the activities, we’re not one for playing all the sports but even we loved getting involved with bocca or air gun. They even had a trip to Apollon night club which is in the temple of Side which was an unreal experience. Big shoutout to Serhat for making us feel so welcome and looking after us while we were there! Being my birthday the Guest Relations Manager Tuna went above and beyond to organise a nice meal with a partner and a lovely cake with flowers on my bed and It couldn’t have been more special. So big thank you to Tuna for everything! Overall was one the best holidays we have been on and would definitely recommend to family, couple or anyone to book.

It was a very nice holiday, we love this hotel very much. This is our second holiday this year. The food is delicious, the rooms are very clean and the staff is very friendly. The animation program is very intense, all kinds of activities are available at the hotel. We would like to especially thank Serhat and Aykut (Mr Sabotaj) from the animation team. If we came here again, it was only for them. See you again soon!!!!