Red Roof Plus+ & Suites Knoxville West - Cedar Bluff

Not a great experience. 1) When we arrived on Friday note, there was a sign on the only ice machine on our side of the building that said it was out of order. Should have been fixed since the sige didn't look like it was at all,new. 2) We went to the machines to get a can of soda and that machine said not to use $5's. OK. Put in .50 for the $2.50 can of Pepsi. Went to put in two $1 bills but the machine wouldn't take those either. We used a credit card and paid the $2.50, but weren't aboe to get the .50 returned. went to get a bag of jerkey treats for $5 but it wouldn't take an y of the 3 credit cards I had, even though we just used one for the soda. 3) Asked for a bar of soap and we were told there were none so we had to go to Kriger to but a bar of soap. Not everyone wants to take a bath and have the soap 4 fetet over their head in a kiquid dispenser. 4) Floors were dirty. Had to wear socks or shoes all the time. Wore white socks for an hour and the bottoms were filthy. In addition to that, there were several spots where the floors were sticky. 5) Pleasure to have the TV and when it wasn't working, notified the front desk and someone came immediately and fixed the problem. Great service. 6) Beds were extremely comfortable. 7) had the scrambled eggs for breakfast. I'm pretty sure they were powdered, but they were exeremely tastey

I was nice for short term stays

STAY HERE!!! I am very firm and expect a clean hotel. This red carpet, STAY HERE! Staff was friendly, Breakfast was good, def no complaints. The room, I always check a room before bringing things in and their rooms, are CLEAN!! Plenty of towels, ac worked well, parking was not bad, great areas for dog potty and honestly, not one thing to complain about. Will stay here again.

The unit was clean. Breakfast had waffles, eggs, sausage, biscuits and gravy, OJ, coffee, etc. budget price. All good.

Hotel could use a little renovation/updating as the hallways. The rooms seemed fairly updated. The ceiling in our room had recently had the “popcorn ceiling” put up or something because it had bubbled up and fell on the desk in the room. Staff was great with the few interactions I had with them. Breakfast was fresh and tasted good. The ice machine was broke and the soda vending machine was too cold and had froze all the drinks. AC/Heat worked great. Bed and pillows were fairly comfortable. We really liked the patio area (booked as balcony but we were on 1st floor). Overall not too bad for the price.

Vending machine gave me a frozen drink. Ice machine was broken. Hallway smelled strongly of ****. It was an altogether bad experience. Do not recommend staying here.

This location allows pets which is nice for pet owners, but my room smelled like a wet dog!!! Could not get around it.

The staff members were friendly, polite and accommodating. The front desk staff changed our room right away when we checked in because we found red stains in one of the blankets. The hotel is quite old, the wall is too thin. We could hear the next door arguing and yelling at each other for two out of three nights of our stay. There is not a lot of options for breakfast.