Hotel Arches

This was a last-minute booking for a two-day stay, and I chose this hotel for convenience. Front desk service was excellent and the location is great. However, the rooms need updated linen, as it appeared old and worn. Hot water and water pressure were good. Outside my room, extra beds, linen, and what appeared to be cleaning materials were stored, which did not create a good impression.

Hotel Arches is a great place to stay if you’re visiting Fort Kochi.  Fantastic location near a lot of tourist attractions, shopping and cafes. Kerala Cafe is literally next door. The staff are very kind and helpful.  Checkin was quick and easy.  The room is basic but very clean.  Bed was firm, lots of pillows and comfortable.  Room faced the street but was pretty quiet and had no trouble sleeping. Aircon worked well and the room was stocked with water. No wash cloths which could be added as well as a safety deposit box…didn’t see one but also didn’t ask so it could have been there.  Hotel felt very safe even as a solo woman traveler.  I would definitely stay there again.

Rooms are small with a nice balcony area, the hotel is friendly and on a good street which is quiet and within a few minutes of a nice street where there are lots of restaurants. The food place next door is also very good!!

Hotel Arches is conveniently located in easy walking distance from the Chinese Fishing nets, Kathakali performances and the hustle and bustle of the small shops and cafes. It is a tuk tuk ride away from Jew Town, the Dutch Palace, spice markets and other tourist sites. The hotel itself has old worldly charm but is well maintained, clean and comfortable. It is great value. The rooms are ensuite, can be double or twin and have everything you need including enough well situated plugs, tea and coffee etc. Shower has good hot water. There is a laundry services A buffet breakfast is served on the rooftop and has a good range of food. The hotel also has a restaurant on the ground floor which serves delicious lunches and dinners. However the best feature of the Hotel Arches is the staff. Right from the manager to the person who carries your suitcase, they are pleasant and helpful... managements go the extra mile to ensure your stay is hassle free. No question is too many. I would highly recommend Team Arches and the hotel.

We stayed here for 2 nites. The staff was very welcoming and even helped us check in at 1 am in the midnight. The location is perfect, it's stone throws away from the princess street were all the cafés and resturants are. We got a room at a higher rate, this was due the high season. However for the value we paid, we dint find it worth it. The downsize of our stay was the breakfast. The quality and the varity of the food is very low and sub par. Even though we had shared them our dietary restrictions beforehand, they did not adhere to the same which was disappointing. Even the coffee was so bad. We had read reviews of the food being very good at the property, but this was not our experince. The location of the breakfast is also moved to the terrace which we did not like. Especially during our time it has started to get hot even at 9 AM in the morning. Overall our rating for the hotel is 3/5.

The place is good for a night or two nights. Clean property, carried the Fort Kochi Vibe and centrally located. We liked the room, that was facing the street and it even had a balcony! The airconditioner could barely keep the room chill and we had to keep the fan on at all times. Breakfast was mediocre, and the cutlery was even depressing. I suggest stepping out for breakfast if that works. Options are plenty within walking distance. Overall, I won't complain a lot about the stay but the food could be improved. And btw, there is no lift in the property and may have to take the stairs if you are staying in the higher floor.