Koh Chang Cliff Beach Resort

Service Quality: Staff are frequently described as friendly, helpful, and attentive, particularly in addressing guest needs such as transportation assistance or recommendations. While language barriers occasionally affect communication, overall service quality remains positive.(based on 31 reviews)

Koh Chang Cliff Beach Resort I stayed in a room with a private pool. A little splurge on myself! It was so fun to have my own pool, to wake up in the morning and just jump into the water for a little cooling off. I could lay on the recliner and read to my heart’s content with no distractions, feet in the water. Morning breakfasts are fantastic and the beach view is amazing! Staff are friendly and helpful. What to know?: it’s the “Cliff Beach Resort”, which means your on a hill… which means climbing. It’SA steep walk from room to beach, but a great opportunity to get your blood flowing. Embrace it. Room for growth: the bedding smelled a bit sour. It’s wet here, so making sure things dry properly is a challenge. My greatest complaint about the room is that there was a ladder propped up against the backside of the pool wall, meaning someone could climb it right into my private room. A little sketch. The ladder is for maintenance, so I just pushed it off the wall. The pool could use a bit of chlorine as algae was present on the pool walls, but honestly, I’d rather have the non-chemical water. The biggest negative which the hotel has no control over is the nighttime noise. There’s a bar across the street which pumps loud music (starting at 10pm and going til like 4am). The hotel actually gives you earplugs when you check in. So lame. There’s two pools. One up on top of the cliff with excellent views. One down by the ocean. Overall, a pleasant stay.

Every thing in the hotel is old n broken. The swimming pool is dirty without cleaning. The budget room area no security door, i think the whole hotel area no security system.