Mai PEN Rai Guest House

We stayed for one night, choosing it as a stopover hotel before moving to another island. I was surprised by the pool in such a simple, inexpensive hotel. It was absolutely clean, with pleasant water, a good chlorine-free cleaning system, and a beautiful view of the mountain. There's shade from a palm tree, perfect for a daytime swim. It's spacious, not too small. The rooms are average for this level: the towels are clean, everything has been washed. The walls aren't perfectly painted, but that's okay; you don't expect luxury in a hostel. Everything is quite decent. It's located on a main road, which might be a plus for some. For others, it's a minus. It's perfect for those who enjoy nightlife; it's the closest hotel to Kaibay's Walking Street. There are bars and music there until 3am. The shops are closer to Khlong Prao. Since Covid, many businesses in the area have remained closed.

Let me tell you the truth. I wasn't impressed from the moment I arrived. The service staff is very bad. Speak very sarcastically When checking in, we booked via Trip. Employees do not know how to look at documents. We asked them to look at their ID card and that their name was correct, but they didn't look at it. They looked at the booking number. When we told him, he said it wasn't right. Even though we were right She spoke from her mouth very loudly. So I said that if you look at the name and ID card, it's correct. She told me that the reservation number must be that much, so I said, let me look and see where it is. Because I told you it was right. She didn't see it. We're sure we've looked right. Because we studied hotel management Now, Veen asked to see the paper. Summary of the direct return booking number that was first told. He spoke loudly to customers. I don't know anything about other people. When entering the room There were no towels. When I asked, I was told that every room was there. This says that there is no room for me. The staff looked dissatisfied as if they didn't want it. That is, there's no way to lie for anything. It's just a towel. Confused. Everything else is ok, but the staff isn't ok. I chose to stay here because I had stayed there 3 years ago so I came back to stay again. I didn't expect to encounter such bad service staff. I can't speak well, I can't look at documents. Doesn't seem like he's disrespecting customers. The room is good, everything is good. But the service sucks. Not okay from the first day I went (Auntie's receptionist needs to improve urgently. Hospitality work. I paid money to stay, but it's not okay to meet like this. 👎🏻👎🏻👎🏻👎🏻) End of review.

Номер 209, грязная комната, паутина, пауки. Чистое постельное белье и полотенца. Стул на балконе пластиковый выцвел на солнце и сгибается. Бассейн нормальный. Кондиционер не справляется, минимум 29 градусов делает в комнате. Холодильник маленький и старый. Отель нуждается в ремонте. Будьте аккуратнее, закрывайте дверь на балкон, гуляют обезьяны, к нам утром зашла обезьяна в номер! Цена не соответствует качеству.