KC Grande Resort Koh Chang Reviews

Response from Property: Dear Value guest,Thank you so much for your wonderful review! 😊💙We’re delighted to hear that you really enjoyed your stay at KC Grande Resort Koh Chang and appreciated our beautiful beachfront location and relaxing atmosphere. 🏖️🌴✨It’s wonderful to know that you found your room clean and comfortable and that our friendly and helpful team made your stay even more enjoyable. We’re also pleased that you enjoyed the variety at breakfast, our swimming pool, and especially the beautiful sunsets by the beach. 🌅🏊‍♀️Thank you for choosing KC Grande and for recommending us as a place to relax in Koh Chang. We’re very happy to hear that you would stay with us again, and we look forward to welcoming you back for another relaxing getaway!Warm regards,Khunawut Sukserm (Brook)Front Office Manager

Response from Property: Dear Value guest,Thank you so much for your wonderful and heartfelt review! We’re truly delighted to hear that you absolutely loved your stay with us and found KC Grande Resort Koh Chang to be one of the best and most convenient places you’ve experienced. Your kind words about our friendly, attentive team and excellent service mean so much to us. 🌴✨It’s also wonderful to know that you enjoyed our delicious food and that everything came together to make your stay so special. 🥰🍽️Thank you for your high recommendation and for choosing KC Grande. We’re especially happy to hear that you plan to come back, and we can’t wait to welcome you again for another perfect stay on Koh Chang!Warm regards,Khunawut Sukserm (Brook)Front Office Manager

Response from Property: Dear Value guest,Thank you very much for sharing your feedback with us. 😊💙We’re delighted to hear that you found KC Grande Resort Koh Chang fabulous and were pleased with our excellent service. Your kind words mean a lot to our entire team. 🌴✨We also appreciate your honest comments regarding our Hillside rooms. As this area is located across the road from the beachfront section, it offers a quieter atmosphere but is naturally less convenient for guests who prefer to be close to the beach and lagoon pool.For future visits, guests who prioritize direct access to the beach and our seaside facilities may find our Seaside or Beachfront accommodations more suitable.Thank you again for your valuable feedback and for choosing KC Grande. We hope to have the pleasure of welcoming you back and providing you with an even more enjoyable stay.Warm regards,Khunawut Sukserm (Brook)Front Office Manager

Response from Property: Dear Value guest,Thank you so much for your wonderful review and strong recommendation! We’re delighted to hear that you enjoyed your family trip with us and loved our beautiful beachfront location, where you can enjoy breakfast while taking in the seaside atmosphere. It’s fantastic to know that you enjoyed all four swimming pools and their unique character. We’re also pleased that you found the Sea View Rooms a great choice for being close to the beach and enjoying beautiful ocean views. 🌊🏊‍♀️Thank you for choosing KC Grande Resort and for recommending us to other families. We look forward to welcoming you and your family back to Koh Chang for another wonderful holiday!Warm regards,Khunawut Sukserm (Brook)Front Office Manager

Response from Property: Dear Khun Zwen83,Thank you for taking the time to share your detailed feedback with us. We truly appreciate your continued support and your honest comments.We’re pleased to hear that you enjoyed our newly renovated rooms, the well-maintained resort, and our breakfast, which we’re happy to know continues to meet your expectations. 😊💙Regarding the Paradise Villas, we sincerely apologize that the condition of the villa and terrace did not meet the standard you expected, especially considering the higher room rate. We completely understand your disappointment when the terrace and walls were not as inviting as you had hoped.Your comments regarding the worn terrace, cracks, and overall condition have been noted and will be shared with our management and maintenance teams for further consideration and future improvement. We truly value this feedback as it helps us identify areas that require attention.Thank you again for your honest recommendation. We hope to have the opportunity to welcome you back and provide you with an experience that fully meets your expectations.Warm regards,Khunawut Sukserm (Brook)Front Office Manager

Response from Property: Dear Value guest,Thank you so much for your wonderful and heartfelt review! 😊💙We are truly honored to hear that KC Grande Resort & Spa is your favorite hotel and a place you return to again and again. Knowing that you feel the hotel continues to get better every year is an incredible compliment and a great motivation for our entire team.We’re delighted that you continue to enjoy our cleanliness, service, beautiful surroundings, and our excellent and varied breakfast selection. 🍳🥐🌴We also appreciate your understanding regarding the sea conditions during the low season. The waves and currents are naturally affected by seasonal weather conditions, and guest safety is always our priority. While swimming may not always be possible, we’re happy that you were still able to enjoy the spectacular beauty of the waves from the beach. 🌊🏖️Thank you for your continued support, loyalty, and recommendation. We truly look forward to welcoming you back again and again for many more wonderful holidays at KC Grande Resort Koh Chang!Warm regards,Khunawut Sukserm (Brook)Front Office Manager

Response from Property: Dear Mr. Martinho,Thank you so much for your wonderful review! 😊💙We’re delighted to hear that you had such a relaxing and enjoyable stay at KC Grande Resort Koh Chang. It’s wonderful to know that you loved your Deluxe Garden View Bungalow, especially the spacious room, generous bathroom, and jacuzzi. 🛁🌿✨We’re also pleased that you enjoyed the breakfast, resort facilities, and the convenient location with plenty of restaurants nearby. And how lovely that you were able to enjoy a glimpse of the beach from your Garden View Bungalow! 🏖️🌴Thank you for your kind words and for choosing KC Grande. We’re especially happy to hear that you plan to stay with us again, and we look forward to welcoming you back to Koh Chang for another peaceful getaway! 💙😊Warm regards,Khunawut Sukserm (Brook)Front Office Manager

Response from Property: Dear Khun WhiskyNomad,Thank you very much for sharing your feedback with us! 😊💙We’re delighted to hear that you enjoyed our wonderful beachfront location and property. 🏖️🌴We also appreciate your comments regarding the Hillside rooms. As these rooms are located across the road from the main beachfront area, we understand that they may be less convenient for guests who prefer immediate access to the beach. For a future visit, our Seaside and Beachfront room categories may be more suitable for those looking to stay closer to the beach and resort facilities.We’re also pleased that you enjoyed our breakfast and appreciate your honest feedback. We’ll continue working to improve the variety and quality of our breakfast offerings.Thank you for choosing KC Grande Resort Koh Chang, and we hope to welcome you back again for an even more enjoyable stay! 💙Warm regards,Khunawut Sukserm (Brook)Front Office Manager

Response from Property: Dear Ms Im AT,Thank you so much for your heartfelt and wonderful review! 💙😊We are truly honored that you chose KC Grande Resort Koh Chang to celebrate such a special occasion as your honeymoon. It means so much to know that our beautiful rooms, jacuzzi, atmosphere, swimming pools, and wide beachfront helped create memorable moments for you both. 💍🌴❤️We’re delighted that you enjoyed our extensive breakfast selection and especially loved the pizza at our restaurant! 🍕✨ We’re also happy that the rooftop pool provided a beautiful and relaxing atmosphere in the evening.Our convenient location, with shops and convenience stores just across from the resort, makes it easy for guests to enjoy everything Koh Chang has to offer, and we’re pleased that this added to your experience.Thank you for your kind words and for sharing such beautiful memories from your honeymoon with us. We are thrilled to hear that you would like to return, and we cannot wait to welcome you back for another romantic and unforgettable stay at KC Grande Resort Koh Chang! 🏖️Warm regards,Khunawut Sukserm (Brook)Front Office Manager

Response from Property: Dear Value guest,Thank you so much for your wonderful and detailed review! 😊💙We are delighted to hear that you had a relaxing and enjoyable stay with us. It’s wonderful to know that you enjoyed our beautiful beachfront location, comfortable room, variety of Thai and international breakfast options, swimming pools, and White Sand Beach.We are especially pleased that our friendly and helpful team made you feel well cared for throughout your stay. Your kind words are a great encouragement to all of us.Thank you for choosing KC Grande Resort Koh Chang. We truly appreciate your recommendation and look forward to welcoming you back for another wonderful holiday on Koh Chang! 🌴Warm regards,Khunawut Sukserm (Brook)Front Office Manager

Response from Property: Dear Value guest,Thank you so much for your wonderful review! 😊💙We are delighted to hear that you enjoyed our top-notch service, clean and comfortable accommodations, and extensive breakfast selection with plenty of fresh fruit. 🍉🍍🥐We sincerely appreciate your understanding regarding the air-conditioning issue, and we’re glad that our team was able to arrange another room for you and make your stay more comfortable.It’s also wonderful to know that you appreciated the cleanliness of our towels and bedding and our regular housekeeping service.Thank you for calling us the best hotel and for your kind promise to return! We look forward to welcoming you back to KC Grande Resort Koh Chang for another fantastic stay on Koh Chang. 🌴🏖️Warm regards,Khunawut Sukserm (Brook)Front Office Manager

Response from Property: Dear Khun Haoyang,Thank you for sharing your feedback with us. We are pleased that you chose to stay with KC Grande Resort Koh Chang again and appreciate your continued trust in us.We sincerely apologize that the bathroom design in our newly renovated Family Room did not meet your expectations. We understand that the lack of a door or curtain between the master bathroom and bedroom may affect privacy and comfort, especially for families.Your suggestion is very valuable to us, and we will share your comments with our management and relevant team for consideration in future improvements.Thank you again for helping us improve our facilities. We hope to have the opportunity to welcome you back and provide an even more comfortable stay next time. 🌴💙Warm regards,Khunawut Sukserm (Brook)Front Office Manager

Response from Property: Dear Khun Orange1111,Thank you very much for your wonderful review! 😊💙We are delighted to hear that you enjoyed our excellent beachfront location, peaceful atmosphere, cleanliness, and friendly service. We’re especially happy to know that you found the resort ideal for a relaxing family vacation.We understand that Koh Chang’s tropical and humid climate can take some getting used to, but we’re pleased that it did not prevent you from having an overall satisfying stay.Thank you for choosing KC Grande Resort Koh Chang. We look forward to welcoming you and your family back for another relaxing holiday on Koh Chang! 🌴Warm regards,Khunawut Sukserm (Brook)Front Office Manager