Araya Boutique Hotel

If you love terrible customer service from rude and unprofessional staff, rooms crawling with bugs especially in the bed, and dark dingy rooms then this is the perfect place for you! We are currently backpacking south east Asia and decided to book this hotel for a nice escape from the hostels. The room was reasonably priced and the reviews looked okay… do not be deceived! We understand that bugs are going to be in most places and when we arrived we let the geckos and spiders in our room slide until we looked closer and saw our bed was CRAWLING with bugs! When we came to the reception to let the staff know we had bugs in our bed we were laughed at before he came up to our room and doused our bed in bug killer spray. The staff didn’t even offer to change us to a different room when the bugs kept coming back or even change our bed sheets. This was when we decided we were going to leave. We returned back at the reception where we told the receptionist that we were leaving because we couldn’t sleep in a bed covered in bugs. The man continued to laugh at us and tell us that it was our fault and we could try and call the boss but she was asleep. We asked if we could be refunded for the next two nights we were supposed to be staying, but after much back and forth about their policy, which apparently states it’s okay to have bugs in the guests bed, we were told it wasn’t possible. The man did however give us back our deposit, but not before realising they had lost our money and all our personal details that we had provided that day on check in! They then tried to get us to sign someone else’s documents for our deposit refund, despite looking at the pictures of the passport attached and it clearly being a man, bearing in mind we are two young women! Then when we told them that it was not us they continued to be rude and insisted it was us as it was attached to our room! Overall, don’t stay here! We moved to phangan island view hotel just up the road and it was a 10/10 stay in comparison! We can’t wait for our shitty response from this hotel, and it won’t change our views! Safe travels backpackers and avoid this stay xoxo

Is a small resort hide just offside of the road. To enter wirh your car need careful driving as it is narrow and rough. Only few parking lot and should be enough afterall not too many drive a car in the island. Check in/out is easy. Speak good enough. Room at first glance is lovely but the first night is a nightmare since a lot of mosquitoes inbthe room and I need to but a mosquito coil to kill them and also the smoke killed us too. Aftet that, it is fine and evan though sometimes we may be bitten agian by the strong mosquitoes. No breakfast but you can use their utensils such as kettle, hot plate, microwave to cook. 30Thb to wash and a drying rack is located at the back of the room with sufficient hanger to hang and dry your clothes. A small swimming pool but I would dare to try. Walking distance to the night market/food stall.

Lovely hotel with a big comfy bed, tv in room, and warm shower! Pool area was small but just what you need. 10 minutes walk to the main street, beach and pier. Would stay again.

Staff were nice and helpful, pool was decent sized. Only issue we had was our room the bathroom has no window or vent so moudly ceiling, they do not clean your room whilst you are there and there was some cracks beneath the window which meant where we left food in packaging there was ants all over the room. May be our fault but with it being a hotel leaving food in your room is not unusual. Overall happy with our stay but improvements could be made

This was my first time staying here It is suitable for people waiting to board the boat because it is close to Thong Sala Pier. The staff provide good service and there is a shuttle service available. [

The suite is not as big and nice as on the pictures. Some of the staff were not too nice, overall descent stay