I had a bad experience: When I arrive in the end of afternoon the lock on my garden room (the window-style door) wasn't working at all.
It took the staff 2.5 hours to fix it, this totally broke my evening and experience. As an apology, I was given two beers during the fix. A functioning lock isn't a minor detail, it's a basic safety requirement, and maintenance should ensure these issues are caught before they affect guests' holidays, also the fix seemed temporary and the locked already "fixed" multiple times.
People have valuables so it is not acceptable to expect the client to leave the room during the fix like that.