Anantara Lawana Koh Samui Resort Reviews

Response from Property: Dear Guest,Thank you so much for your wonderful and detailed review. We’re truly delighted to know you and your family had such a memorable stay with us at Anantara Lawana Koh Samui.It’s heartwarming to hear your kind recognition of Khun Arthur, Khun Baimon, and our breakfast team — Khun Mint, Khun Pla, Khun Pop, and Khun Benz — who will be thrilled to receive your compliments. We’re also glad you enjoyed our evening performances, facilities, and the tranquil ambiance of the resort.Your kind words mean a lot to our entire team. We look forward to welcoming you all back soon for another relaxing and joyful escape in Samui.Warm regards,Frederic KoldeGeneral Manager

Response from Property: Dear Edoardo,Thank you for taking the time to share your feedback. We are pleased to know you appreciated the early check-in and that our team made your short stay enjoyable. Your comments regarding breakfast quality and presentation are well noted and have been shared with our culinary team for review and improvement.We appreciate your constructive feedback and hope to welcome you again soon for an even better experience.Warm regards,Frederic KoldeGeneral Manager

Response from Property: Dear Guest,Thank you so much for your wonderful feedback and for awarding us full marks across all categories. 🌟 We are delighted to know you enjoyed our facilities, the cleanliness, and the peaceful environment. It is also wonderful to hear that our team’s service and care made you feel safe and well looked after.We truly appreciate your kind words about our dining experiences at Cay and Tree Tops, as well as at the Singing Bird Lounge. Your compliments mean a lot to our team, and we will be sure to share them—especially with Aye and our colleagues who looked after you with such warmth.It was our great pleasure to host you at Anantara Lawana Koh Samui, and we sincerely look forward to welcoming you back for another memorable stay. 🌴✨Warm regards,Frederic KoldeGeneral Manager

Response from Property: Dear Issac,Thank you very much for your wonderful feedback. We are delighted that you enjoyed our property, the atmosphere, and the breakfast selection. It is always rewarding to know our guests leave with fond memories, and we truly hope to have the pleasure of welcoming you back to Anantara Lawana Koh Samui soon.Warm regards,Frederic KoldeGeneral Manager

Response from Property: Dear Graeme,Thank you for your fantastic review! We are thrilled to hear you enjoyed your 10-night stay with us — from the room and service to the wine tasting experience with Emma.It is always a pleasure to know our guests leave with such fond memories, and we truly appreciate your sense of humor! We will be sure to raise a glass with Emma in your honor.We look forward to welcoming you back next year for more relaxation, indulgence, and of course… more wine!Warm regards,Frederic KoldeGeneral Manager

Response from Property: Dear Miyuki118,Thank you for taking the time to share your recent experience at Anantara Lawana Koh Samui Resort. We are truly delighted to read that you enjoyed your stay in our Anantara Pool Suite featuring elements thoughtfully designed to enhance your sense of privacy and relaxation.It is wonderful to hear that our breakfast offering met your expectations, with the flexibility of both buffet and à la carte options adding to your satisfaction. We believe that mornings should begin with a touch of indulgence, and your comments affirm our efforts in this regard.Your feedback helps us continuously elevate the guest experience and ensure that every aspect of your visit reflects the beauty and tranquillity of our island setting.Once again, thank you for your kind review. We hope to welcome you back soon for another memorable escape by the sea.Warmest regards,Alexander M WillmannResort Manager

Response from Property: Thank you very much for your wonderful review and perfect scores across all aspects of your stay.We are especially grateful for your kind words about our team—it truly means a lot. Knowing that their warmth and helpfulness stood out to you is the highest compliment we could receive.We hope to have the pleasure of welcoming you back for another exceptional experience in the near future.Warm regards,Alexander M WillmannResort Manager

Response from Property: We are deeply sorry to learn that you feel that the resort did not match your expectations. Although the images seem to depict the resort's gym, we lack information regarding the specific timeframe of these pictures. While the gym floor undergoes routine cleaning multiple times daily, the observed wear and tear on the top of the towel counter is slated for replacement as part of our continuous resort maintenance efforts. It is crucial to emphasize that the resort is committed to strict adherence to all local regulations. While we genuinely value and respect your personal opinion, we must express our respectful disagreement with the assertions made in your statement. Thank you for bringing your concerns to our attention, and we remain dedicated to enhancing the overall experience for our valued guests.We are pleased to assume that, aside from the issues mentioned, the service provided by all team members met your expectations fully. This aligns with the positive feedback received in other recent reviews over the past 30 days, such as:-Super nice stay |-Great. Recommendation!! |-Beautiful resort! Really recommended |-Beautiful resort! Great care |-perfect stay |-Beautiful can’t wait to come back |-Paradise Found |-It is worth it every penny |-10/10 - very nice resort with an outstanding staff! |-Warm hospitality and energetic class |-Best hotel ever |-Amazing resort |While we continuously innovate and upgrade our resort and service offerings, we eagerly await the opportunity to welcome you back, ready to craft more personalized moments that will leave a lasting impression. With warm regards,Alexander M WillmannExecutive Assistant Manager

Response from Property: Dear Yujin,Thank you for taking the time to share your wonderful experience at Anantara Lawana Koh Samui Resort! We are thrilled to hear that your heart was left here and that your first time in Koh Samui was made to feel like heaven by our dedicated team.It warms our hearts to know that you had such an enjoyable and relaxing stay during your 5-night vacation. We take pride in offering a serene and enjoyable environment, where guests like yourself can unwind and have fun without needing to venture far from the resort.We are delighted that you found our breakfast offerings divine and varied each day. It is important to us that our guests have a delightful dining experience, and your positive feedback is greatly appreciated.Our pool, situated right in front of the beach, is indeed a beautiful spot to relax and enjoy the stunning surroundings. We are thrilled you had a chance to try the cocktails at our pool bar and the Singing Bird Lounge, and that they were an absolute delight for your taste buds.Furthermore, we are glad that you found our resort's location convenient, with easy access to the market and the vibrant "clubby" area, adding to the overall experience.Your compliments about our villas and the cleanliness provided by our housekeeping team are greatly appreciated as we strive to maintain high standards in every aspect of our resort to ensure our guests have a comfortable and memorable stay.We are honored that you would want to return to Anantara Lawana Koh Samui Resort in the future. Our team will be eagerly awaiting your next visit to provide you with another unforgettable experience.Thank you once again for your lovely review. We value your feedback and hope to welcome you back soon!Warmest regards,Alexander M WillmannExecutive Assistant Manager

Response from Property: Dear Guest,Thank you very much for your outstanding review. We are truly honoured by your kind words and thrilled to know you consider us the best hotel. It was a pleasure to have you stay with us, and we hope to welcome you back again soon to Anantara Lawana Koh Samui.Warm regards,Frederic KoldeGeneral Manager

Response from Property: Dear GermanTraveler,Thank you for taking the time to share your wonderful experience at Anantara Lawana Koh Samui Resort. We are thrilled to hear that you enjoyed your stay with us and that our rooms and villas provided you with comfort. We are delighted that you enjoyed the breakfast offered, as well as our large swimming pool located next to our private beach. We are committed to providing our guests with exceptional facilities and services, and we are glad to hear that you found them to be of a high standard.Please know that we are keen in providing an early check-in if possible, unfortunately on the day of your arrival we were running on high occupancy resulting your villa only being available at 2pm. Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the near future.Best regards,Alexander M WillmannExecutive Assistant Manager

Response from Property: Dear Katrin,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Anantara Lawana Koh Samui Resort. We are thrilled to hear that you had a fantastic experience and enjoyed the beautiful surroundings, the refreshing pool, and our attentive service.Your kind words truly mean a lot to us, and we are delighted that we were able to provide you with a memorable and enjoyable stay. Creating exceptional experiences for our guests is our top priority, and your positive comments reaffirm that we're on the right track.We hope to have the pleasure of welcoming you back to our resort in the future. Once again, thank you for choosing to stay with us and for sharing your lovely review.Warmest regards,Alexander M WillmannExecutive Assistant Manager

Response from Property: Dear Guest,Thank you very much for your kind words and for giving us a perfect rating. We are truly pleased to know that you enjoyed your stay at Anantara Lawana. It would be a pleasure to welcome you back to our little paradise in Koh Samui in the near future.Warm regards,Frederic KoldeGeneral Manager

Response from Property: Thank you for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort. We greatly appreciate your kind words and are thrilled to hear that you found our location close to the airport, transportation convenient, and the environment enjoyable.At our resort, we strive to provide our guests with the utmost comfort and convenience throughout their stay. Being in close proximity to the airport allows us to offer a seamless and hassle-free experience for travelers, ensuring a smooth transition to and from their destinations and at the same time guaranteeing a relaxing and quiet stay-experience as we are not in the flight path. Additionally, we believe that a pleasant environment plays a crucial role in creating memorable experiences. Our team works diligently to maintain a serene and inviting atmosphere, where guests can relax and unwind amidst the beauty of our surroundings. It is delightful to learn that you found the environment at our resort to be enjoyable.Your positive feedback serves as a great encouragement to our entire team, who constantly strives to exceed our guests' expectations. We are grateful for your kind words and would love to welcome you back for another exceptional stay in the future.Thank you once again for choosing our little patch of paradise. We appreciate your patronage and look forward to hosting you again soon.Alexander M WillmannExecutive Assistant Manager