Guest User
July 23, 2024
We have booked this hotel but its seems we chosed a wrong hotel . Worst experience in this hotel and not suggest to book this hotel in mallapuram . The Front office manager Mr. Akhil is very rude and unprofessional . He has very rude, having attitude and much regid on booking. When we raised issues with General Manager named Mr.Binu about why excessive charged to us , he is also not supportive and listened what Mr.Akhil said . If this kind of beheviour continues from hotel side then I am doubtful about future prospect about this property . We did mistake to book this hotel and not suggest to book this hotel anymore .We are there in hospitality and service oriented industry and don't expect this type of treatment from hotel side.