Iceland Comfort Apartments by Heimaleiga

Contact free flat. Clear instructions given on how to enter the property. Nice not to have to worry about taking a key out when exploring. The hot water was out in the whole area and we were informed of this. However, when we were able, the shower was amazingly powerful. Nice little kitchen area in the room and a utility area with washer dryer outside the room, which we didn't use. Great location for driving into Reykjavik and to the airport. Free parking was appreciated. Good supermarket and petrol pump directly opposite the apartment.

The room was a perfect size for 4 people. It had everything we needed, clean, smooth check in and check out.

Place is clean and safe.10 minute Drive to Reykhavik. The property management is very responsive which i love easy to communicate.10/10

The view from the room was spectacular. We had a car and access to Reykjavík and out of town for sightseeing was very easy.

Contacted property management to report issue with checking in as well as sewage smell coming from holes in bathroom floor. You can only online message them and they told us someone would come out to inspect room and never showed up. Since there is no one present at this property (everything is self check-in) we also contacted them that there was no soap in either counter or shower dispensers and again no response nor was anyone sent to refill. Terrible experience and won’t recommend to others.

Contacted property management to report issue with checking in as well as sewerage smell coming from holes in bathroom floor. Told us someone would come out to inspect room and never showed up. Since there is no one present at this property (everything is self check-in) we also contacted them that there was no soap in either counter or shower dispensers and again no response nor was anyone sent to refill. Terrible experience and won’t recommend to others.

As soon as we entered the room, it smelled very bad. The bathroom shower panel was not designed in a way where the water could stay in the shower area. Every time someone showered, the water would come out from the shower area to the bathroom. I had to put big towel on the floor to stop the spillover. The room was not clean either. The lobby was dirty. They have an excellent system of online check-in check out, they do not even provide the access code without uploading a ID card information. I only with they were equally good at maintaining the room itself. I would not recommend getting there.

Bad choice The room was not clean, smelled so bad, tiles were missing at the door, door was hard to close, window shades bars are broken, beds were very uncomfortable, no clean towels, complained about the smell via email only because no one was there to talk to, no room service or any attendant, they sent air freshener few hours later