151, Jalan Post Office Lama, Kota Bharu, Kelantan, 15000, MalaysiaView hotel details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Grand Riverview Hotel
8.4/10
Very good
367 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.0
Service8.5
Cleanliness8.2
Filter by:
Sort by:
All reviews(367)
Positive reviews(355)
Reviews with photos/video(120)
Tasty food(21)
Located downtown(14)
Clean pool(10)
Nice bathtub(8)
Average lighting(7)
Has facilities for children(5)
Highly recommended(5)
Family activities available(5)
Negative reviews(12)
ainfrhna
Premier King Or Twin Room
Stayed in Jan 2026
Family
3 review
7.0/10
Posted on Feb 16, 2026
Service was good. However room wise, a lot can be improved. It wasnt sound proof so we heard people talking in the morning while we tried to sleep. Cleanliness also a bit questionable. Can be improved. Overall okay stay
Guest User
Suite
Stayed in Jan 2026
Business traveler
13 review
10/10
Outstanding
Posted on Feb 11, 2026
I would say this is the best hotel in Kota Bharu so far. The staff in front desk very good. The room are clean and spacious. The food especially the laksam was so delicious.
Dr Wan
Premier King Or Twin Room
Stayed in Jan 2026
Family
20 review
10/10
Outstanding
Posted on Feb 16, 2026
Excellent hotel. Near to everything. Will be back with family and friends. Breakfast is fantastic. Ample parking space and wonderful staff.
Hui Mun Lee
Premier King Or Twin Room
Stayed in Jan 2026
Business traveler
3 review
5.0/10
Posted on Feb 7, 2026
No next round, for this hotel. Very old hotel. The carpet is old red style. And cleanliness is bad. Only provide 1 pillow.
I think they paint the ceiling and all the dusts falls down. They didn’t change the towel. So dusty and old. I request to change towel. The reception still tell me only can change 1 towel. What is this ? You haven’t come to the room and see the cleanliness then you tell me cannot change towel.
Lastly the housekeeping change 2 new clean towel for me.
My room is 2 single beds, but the toiletries only got 1 set. The room electric plug majority not functioning , really speechless
Burhan Azmin Rosli
Premier King Or Twin Room
Stayed in Jan 2026
Family
54 review
10/10
Outstanding
Posted on Feb 13, 2026
Nice hotel, spacious room i love so much! Near kelantan river. I will come again next time.
Guest User
Premier King Or Twin Room
Stayed in Dec 2025
Business traveler
2 review
8.5/10
Very good
Posted on Jan 25, 2026
Overall experience good.
It just they did not provide toothbrush.
Food breakfast nice.
Aircond cold and room clean and tidy.
seab
Premier King Or Twin Room
Stayed in Dec 2025
Business traveler
53 review
8.5/10
Very good
Posted on Jan 20, 2026
Quite rundown hotel to be honest. Need a major revamp. For the price per night is too expensive. Not many eateries and convenient store nearby.
6/7
Anonymous User
Premier King Or Twin Room
Stayed in Dec 2025
Couple
3 review
6.5/10
Posted on Jan 19, 2026
The lobby was beautiful, but the room was old and full of ants.
It's probably very difficult to find a 5-star hotel in Kota Bharu, so I would recommend staying here overall. I sincerely hope that the Kelantan government and the King will provide some kind of financial support for the hotel's repairs to revitalize the state. I also hope that this will lead to more good job opportunities for young people in Kota Bharu.
Guest User
Premier King Or Twin Room
Stayed in Nov 2025
Family
5 review
7.5/10
Posted on Dec 31, 2025
It was a last minute booking since we had to stay overnight in KB. The room's decor is old and some of the light fixture is broken. There was only two pillows, one for each bed. The room has both bath tub and shower. We love the shower as the water pressure is strong and so refreshing to take hot shower after a long day. Breakfast was ok and they have a considerable number of choices including roti jala and omelette stations. Overall ok for its price and location.
NSAZ1903
Premier King Or Twin Room
Stayed in Nov 2025
Other
16 review
8.5/10
Very good
Posted on Dec 28, 2025
I had a company event last 2 days. The hotel was really affordable. Overall 4/5 very recommended for stay with family or friends.
Guest User
Premier King Or Twin Room
Stayed in Jan 2026
Family
3 review
9.0/10
Great
Posted on Feb 16, 2026
Second time staying here. Love it.
Wahibah Mohamad Ghazali
Premier King Or Twin Room
Stayed in Nov 2025
Business traveler
14 review
10/10
Outstanding
Posted on Jan 7, 2026
Best, clean, near to city, near to restaurant, big room and good environment
abg lie
Premier King Or Twin Room
Stayed in Nov 2025
Family
2 review
10/10
Outstanding
Posted on Jan 6, 2026
Hotel are very happy and enjoy all the best at stay here
Hafzan Yusoff
Premier King Or Twin Room
Stayed in Dec 2025
Family
2 review
10/10
Outstanding
Posted on Jan 4, 2026
Great stay. Will repeat.
Guest User
Premier King Or Twin Room
Stayed in Aug 2025
Family
3 review
6.0/10
Posted on Sep 14, 2025
So far, so good. Breakfast is good and have many food to choose. Everything is ok. Thanks