Jln Kebun Sultan, Bandar Kota Bharu, Kota Bharu, Kelantan, 15300, MalaysiaView hotel details
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Guest Reviews of Crown Garden Hotel
8.5/10
Very good
197 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.0
Service8.7
Cleanliness8.3
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All reviews(197)
Positive reviews(188)
Reviews with photos/video(38)
Great location(36)
Clean and tidy(28)
Great service(17)
Convenient location(14)
Convenient parking(11)
Easy to get around(7)
Strange smell in room(6)
Quiet & comfortable(5)
Negative reviews(9)
Galvin Ng
Superior Double Room
Stayed in Jun 2026
Solo traveler
3 reviews
5.0/10
Posted on Jul 27, 2026
The room had a moldy smell, and I had to use my perfume to spray it so I could somewhat sleep. The pillowcases and sheets were yellowed and hadn't been updated; they were still using old ones, which was very unhygienic. The towels were so dirty they were black and hadn't been replaced with new ones. The only good thing was that the air conditioning was cold enough. However, I suggest the hotel management do some maintenance; it could be a great place to stay. Keep it up!
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6/7
Yvonne@0126
Deluxe Double Room
Stayed in Jun 2026
Business traveler
12 reviews
10/10
Outstanding
Posted on Jul 9, 2026
We stayed at the Crown Garden Hotel for two nights and had a lovely experience overall. The room was clean, spacious, and nicely decorated, with comfortable bedding that made for a great night’s sleep. The staff were attentive and friendly from check-in to check-out, always ready to help with recommendations for local restaurants and attractions.
The breakfast buffet had a good variety of options, though it did get a bit crowded during peak hours. The garden area mentioned in the hotel’s name lived up to expectations — a peaceful spot to relax with a coffee in the morning or unwind in the evening.
A few minor drawbacks: the Wi-Fi was a little spotty in some parts of the building, and the elevator was slow during busy times. Nothing major, but worth noting.
Raphaël CARTENI
Superior Twin Room
Stayed in Jul 2026
Solo traveler
54 reviews
8.0/10
Very good
Posted on Aug 26, 2026
Nice hotel, spacious room. Nothing bad to say, nothing good to say.
Guest User
Deluxe Premier Room
Stayed in Mar 2026
Family
1 reviews
8.0/10
Very good
Posted on May 15, 2026
Although the service was good, the room was quite old and the breakfast choices were limited.
NYEW GEK SIM
Deluxe Double Room
Stayed in Jul 2026
Solo traveler
3 reviews
10/10
Outstanding
Posted on Aug 2, 2026
Great location, clean.
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Eliana0878
Superior Double Room
Stayed in Mar 2026
Solo traveler
45 reviews
10/10
Outstanding
Posted on May 14, 2026
CLEAN... BEST AND PEACEFUL STAY HERE EVEN IF ONLY FOR ONE NIGHT.
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WONG CHONG WAY
Deluxe Double Room
Stayed in Jul 2026
Family
3 reviews
8.0/10
Very good
Posted on Aug 2, 2026
Located right next to the 'Cheng Ho Cultural Museum' in Kelantan's Chinatown, this place offers convenient parking and easy access. There are several dining options right on the main street, and it's just a 5-minute walk to the Siti Khadijah Market.
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Guest User
Deluxe Premier Room
Stayed in Jun 2026
Business traveler
12 reviews
10/10
Outstanding
Posted on Jul 19, 2026
The bed is clean and very quiet.
will come at next time.
just the break first can make some improvement
邱森隆 Khoo Seng Long
Family Room
Stayed in Jul 2026
Solo traveler
2 reviews
8.0/10
Very good
Posted on Sep 6, 2026
The environment is nice, the space is large, and there are breakfast options available.
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KAM BOON HIN
Superior Double Room
Stayed in Jun 2026
Family
2 reviews
8.5/10
Very good
Posted on Aug 31, 2026
Very convenient, Walking distance to food court, market, shopping, pharmacy and bank, a lot of parking space
Guest User
Superior Double Room
Stayed in Nov 2025
Solo traveler
7 reviews
9.0/10
Great
Posted on Jan 3, 2026
Overall, the room was good, but the wardrobe had a musty smell that bothered me while sleeping. The room wasn't soundproof at all; I could hear snoring from the next room. 😂 The cleanliness could use some improvement; the towels weren't new and looked like they'd been used for years. 😂 They really should replace them; new ones can't be that expensive.
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Guest User
Superior Twin Room
Stayed in May 2026
Family
6 reviews
6.5/10
Posted on Aug 25, 2026
A simple budget stay with basic necessities. Please note that the rooms are compact and feature older furnishings, which may differ slightly from promotional images.
Koh Hock Poh
Superior Twin Room
Stayed in May 2026
Business traveler
161 reviews
10/10
Outstanding
Posted on Jul 1, 2026
Hotel location is right at the chinatown where can enjoy local street foods, always stay here.
Mamajaaaaaaaaa
Superior Twin Room
Stayed in Apr 2026
Family
6 reviews
9.0/10
Great
Posted on Jun 18, 2026
It's a shame there's no fridge, especially since the listing mentioned there would be one. The room also had an unpleasant smell.
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Guest User
Superior Twin Room
Stayed in Apr 2026
Traveling with friends
33 reviews
8.5/10
Very good
Posted on May 22, 2026
Strategic location of the hotel. Easy access to Chinese food and place of interest within walking distance. Strongly recommended.